Hi All,
My phone is stock (not messed with) and has been fine until tonight. I put in on charge with the stock charger and cable, and i looked own an hour later and it was off. Now it wont switch on. Is there anything i can do to get it back on? Im puzzled. The phone is pristine and nearly new.
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A
sh1r0o
Try holding the power button and the volume up at the same time. May be the volume up I'm not sure try both.
Thank you, that fixed it for me
Torombolo
My phone didnthe same thing when i opened 2 cameras ( dumb idea) i thought it got bricked , try this
Remove your case if you have one
Press power, volume + and volume - at the same time until you see light on the screen(5 to 15 secs)
Hope this helps
i get the troubleshooting part of helping the end user and razer folk - but why should they need to do this when these purchases seem to be much less than a year and phones do not blink out like this ????
wildsville
Hi All,
My phone is stock (not messed with) and has been fine until tonight. I put in on charge with the stock charger and cable, and i looked own an hour later and it was off. Now it wont switch on. Is there anything i can do to get it back on? Im puzzled. The phone is pristine and nearly new.
i was thinking about getting one - in your assessment of the product do you think it is durable ???
what did razer support do to help all who are experiencing problems with this new phone product ???
a big part of a product and reliability is the response from the company who put the product out there -
a big part of a product and reliability is the response from the company who put the product out there -
sh1r0o
Try holding the power button and the volume up at the same time. May be the volume up I'm not sure try both.
thank you! it worked for me! unfortunately it just loads the "loading..." screen and turns back off..
A
My phone didnthe same thing when i opened 2 cameras ( dumb idea) i thought it got bricked , try this
Remove your case if you have one
Press power, volume + and volume - at the same time until you see light on the screen(5 to 15 secs)
Hope this helps
Remove your case if you have one
Press power, volume + and volume - at the same time until you see light on the screen(5 to 15 secs)
Hope this helps
Void728
Same issue but was updating and installing some apps. Been stuck on the animated boot screen for over 2 hours now. Send Help!
did you try what i said? (its power button and volume up)
A
Joikansai
What’s wrong with installing via apk, and how made it not in “stock” if I’ve something already installed like google camera?
There is nothing wrong with installing via apk assuming you download it from a reliable source. In my case I never install via apk because all the apps I need can be downloaded from play store.
Userlevel 7
gazreen
My phone still stock and I never install via apk.
What’s wrong with installing via apk, and how made it not in “stock” if I’ve something already installed like google camera?
A
Same thing happened to me while I was using Facebook app. My phone still stock and I never install via apk.
A
Same issue but was updating and installing some apps. Been stuck on the animated boot screen for over 2 hours now. Send Help!
Try holding the power button and the volume up at the same time. May be the volume up I'm not sure try both.
A
Mine just did the same thing.
I put it on charge, set an alarm
woke up before the alarm went off. tried to dismiss it. phone froze so I held power button down and now been stuck at the animated boot screen.
also running stock.
I put it on charge, set an alarm
woke up before the alarm went off. tried to dismiss it. phone froze so I held power button down and now been stuck at the animated boot screen.
also running stock.
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