Basilisk V3 not working with Synapse 4 | Razer Insider
Skip to main content
Question

Basilisk V3 not working with Synapse 4

  • October 18, 2024
  • 4 replies
  • 172 views

All of a sudden, my mouse is not working correctly with Synapse 4. Pressing the profile button on the bottom of the mouse changes the profile in Synapse, but doesn’t actually change the profile used on the mouse. Shutting down Synapse allows the mouse to use the on-board profiles as expected, but then my other devices don’t work. I have tried multiple driver removals and Synapse uninstalls, but nothing has worked.  Any other suggestions?

Did this topic help you find an answer to your question?

4 Replies

  • Insider Mini
  • 12 replies
  • February 10, 2025

+1 for mouse RGB in Synapse 4, Basilisk v3 pro doesn't show up in Chroma Studio. No rgb what so ever, tried Synapse 4 again last weekend, reverted back to 3.


  • Insider Mini
  • 12 replies
  • April 17, 2025

Any updates on this please?


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7218 replies
  • April 17, 2025

Clean reinstall if you haven’t tried it yet:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

If not, ditch Synapse 4 and use older 3 version: https://www.razer.com/synapse-3-legacy


  • Insider Mini
  • 12 replies
  • April 17, 2025

Thank you :) this has fixed the no-RGB issue with the Basilisk V3 Pro, but it’s now affecting my 2nd keyboard - Blackwidow V3 Pro :( oh well, back to Synapse 3 I go.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings