I recently purchased the Razer BlackWidow 2019 keyboard and was looking to customize the RGB lighting through the Synapse software. However, when attempting to download Synapse, the Razer download screen remained on my desktop for an extended period of time without any progress. While it appeared in my task manager, the download failed to open or complete. I am unsure of how to proceed. Can you suggest any solutions or troubleshooting steps?
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