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Userlevel 7
It did indeed having some kinda of issue tracking but not rewarding any silver. I was rewarded the 50 from yesterday when i logging this morning and minecraft worked perfectly rewarding my my silver for to day.
Userlevel 7
i think yesterday razer paid to play pc indeed has tracking issue, League of Legends tracking for working well since this round start last week, but yesterday the last day for League of Legends tracking, it doesn't work, then i saw Sliproach Method, must play human games, but i am not a League of Legends Player, so i only play TUTORIAL, PRACTICE TOOL, CREATE CUSTOM. i tried CO-OP VS AI, but there is not other player after FINDING MATCH for a long time. i tried many times with different mode, till last minute for tomorrow paid to play games, there's still no razer silver. then i am away from my computer for around 12 hours to do other matter, after i am back, i find out i have received 50 Razer Silver at Razer Cortex PC, verified at https://gold.razer.com/transactions , it's indeed coming from Razer Cortex PC Paid to Play (Postpaid)
Userlevel 7
Sacius
Nope, just L letter >_>
ahh that'll be your problem try removing LoL from cortex, restart your pc and use the scan for games option hopefully it'll come up properly for you. If not you might just have to try each exe the do re-scan an see if the artwork will come up as soon as you get artwork it'll work, mine looks like it's using the path E:\\Program Files\\Riot Games\\League of Legends\\LeagueClient.exe if that's anyhelp
Userlevel 7
Sliproach
Like the logo on here?
Nope, just L letter >_>
Userlevel 7
Sacius
It shows LoL logo in artwork, tried linking with different .exe's to no avail. Oh well I`ll just skip it this week it seems 😊
Like the logo on here?
Userlevel 7
Sliproach
When you add it to cortex, do you get the custom LoL artwork in the my library section? If not try restarting you might need to make it link to then leagueclientUx.exe not the leagueclient.exe. or the other way i just remember there being a few exes in the folder
It shows LoL logo in artwork, tried linking with different .exe's to no avail. Oh well I`ll just skip it this week it seems ^_^
Userlevel 7
PhrostByt
that worked, thanks.. false alarm this time!
Glad i could help know how frustrating it is when the games aren't tracking.
Userlevel 7
Sacius
Even after LoL repaid, cortex doesnt detect it. If I add it manually it doesnt award me with zsilver :slightly_sad:
When you add it to cortex, do you get the custom LoL artwork in the my library section? If not try restarting you might need to make it link to then leagueclientUx.exe not the leagueclient.exe. or the other way i just remember there being a few exes in the folder
Sliproach
Seems to be tracking fine here it only come up with the now tracking bubble if you join or create your own game tho. I had to repair my LoL yesterday to get it to show in cortex though but since its' been visible on cortex it's worked fine
that worked, thanks.. false alarm this time!
Userlevel 7
Even after LoL repaid, cortex doesnt detect it. If I add it manually it doesnt award me with zsilver 
Userlevel 7
PhrostByt
League of Legends not tracking.
#getittogetherrazer
Seems to be tracking fine here it only come up with the now tracking bubble if you join or create your own game tho. I had to repair my LoL yesterday to get it to show in cortex though but since its' been visible on cortex it's worked fine
League of Legends not tracking.
#getittogetherrazer
#getittogetherrazer
Userlevel 7
it happen to me last time and this time too.
Razer Cortex Paid to Play is down at Sunday, Monday, Tuesday, like this time, but i am still doing the play time mission as usual, within that daily time frame, Razer Cortex would reward me the Razer Silver afterward. i am getting 3 Razer Silver at Tuesday. which is Razer Cortex Paid to Play at Sunday, Monday, Tuesday. Double Reward for Weekend Sunday too.
Razer Cortex Paid to Play is down at Sunday, Monday, Tuesday, like this time, but i am still doing the play time mission as usual, within that daily time frame, Razer Cortex would reward me the Razer Silver afterward. i am getting 3 Razer Silver at Tuesday. which is Razer Cortex Paid to Play at Sunday, Monday, Tuesday. Double Reward for Weekend Sunday too.
Userlevel 7
I've opened on the issue but none of the solutions provided have worked yet. Will keep you posted on any progress made but it will probably just start working again in the next day or so normally the case. There is also a new thread people having the same issue here.
now it says server maintenance.. i guess i won't be getting 100 points today.. to add insult to injury, i have enough silver to get a dunkin donuts gift card, but the $10 one is sold out :|
razer staff should take a look at alienware's rewards program, they got a good one.. also microsoft rewards also has a great program
razer staff should take a look at alienware's rewards program, they got a good one.. also microsoft rewards also has a great program
Userlevel 7
Yes, the tracking is broken again, and it's a shame cause it was a double cap weekend.
Userlevel 7
Yeah having the same issue today it worked fine yesterday, but today the tracking game and earn zsilver bubble comes up when i launch CSGO but when i close it nothing.
tracking seems to be broken again.. i tried last night with both BL2 and CSGO. doesn't work... tried this morning, still doesn't work
.Surf.
So we have to do a post like this every time a new week starts with a new game?
i'll just bump this thread every time it doesn't function properly (every week for the next 50 years, or until i die, whichever comes first)
Userlevel 7
So we have to do a post like this every time a new week starts with a new game?
Sliproach
It is now working again but the daily reset doesn't reset at 8am i woke up and played some hearthstone at 7am my local time (GMT) got my silver yay:) but when i went to earn silver after the 8am reset cortex reset timer had gone back to 24hrs but i'd still earnt all my silver for this day
it's never actually reset at the stated time. just buggy software overall
Userlevel 7
Nancy8975
Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.
Thanks.
It is now working again but the daily reset doesn't reset at 8am i woke up and played some hearthstone at 7am my local time (GMT) got my silver yay:) but when i went to earn silver after the 8am reset cortex reset timer had gone back to 24hrs but i'd still earnt all my silver for this day
working again
- Staff
- 49 replies
-
13 June 2019
Hi everyone, sorry to hear what happened. We did some checking on the background, and things seem to be working fine now. Please restart Razer Cortex and then run Heartstone from LIBRARY to see how it works.
Thanks.
Thanks.
Sliproach
Same here it seems every time the games change i open a ticket about silver not working. Then the day i have the reply email, silver is working again. Sometimes i get credited the missing silver sometimes i don't, who knows.
As for the reset/roll over, mine always resets at 0:01 but can't earn the next days silver until after 8am.
that's weird usually i wake up around 7 and can already start earning silver. this whole cortex thing is a bloated buggy mess :|
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