Razer Gold & Silver

  We're thrilled to announce the winners of our Razer Silver x Shockbyte Redeem & Win Campaign! Congratulations to our winners who will each be receiving a USD300 Shockbyte Gift Card & a 30K Razer Silver Voucher! Joined the campaign but missed out on the top prize? You could be among 25 winners scoring a USD20 Shockbyte Gift Card each! Head to https://rzr.to/ShockbyteR&W-silvervoucher-winners to see if you've won!Winners, be sure to check your registered Razer ID email for further information! Check out our newest promotions and giveaways at rzr.to/razersilver-promotions.   

I bought a raZer gold card and scratched off the last few digits How can I reach out to support to get the code?

money in the bill already successful

Whenever i buy uc from razer gold.i click on pay button it redirect to a page but suddenly it go to midasbuy and say "payment failed(b100)"How i fix it 

 لقد سحبو امولي ولم يعطوني  شي من الماسات 

I made a valorant game credit purchase using my razer gold coins, but it's been 2 days and I haven’t received my item on my account. It says on the transaction history that it was successful. I received an email about the purchase. I thought there was only a delay, but its been 2 days. I already submitted a ticket the other day but no replies. 

I look, I bought a code from LikeCard and it said  that I already used it, so can you check if they giving code? When was it used so I can make sure because if it was used before I have the receipt that shows that I bought it today and there is error with the code here 

Razer ID: Akidin90Email address associated with your Razer ID:atamzaki@gmail.comDate of Birth:12/06/1990Full Name:muhammad zaki bin khairuddinOld phone number: +60133636897New phone number: +60133636296Country: Malaysia 

hey,so i was wondering if there is a way for me to turn of the analog feature of this keyboard to so that behaves more like a completely standard mechanical keyboard? i’m mainly wondering about this because i have no need for it since its messing a little with my aim, making it more jittery and harder for me to stay on target while strafing. thank you so much in advance for any assistance provided!

I was recharge some game but not get my Credit form that game after making payment use razer gold but the Purchase Already complete on razer gold idon get the Credit game i want Please help me to refund my gold back ​​​​

Long story short:I bought $500 dollars in NYANS (Ragnarok Online) through the official website. I used my credit card to pay for it and RAZER GOLD as transaction method. My credit card was charged with the correct amount, but I didn’t get the NYANs on my account. Razer never sent me a receipt or transaction number to my email. I spoke with an agent called Ryan Hong who told me that Ragnarok Origin should be the ones giving me responses, not Razer.  I spoke with Ragnarok support team and as I expected, they told me that they don’t deal with transactions directly and RAZER are the only ones who owe me a receipt for my purchase. (Which makes total sense because my money went to RAZER and not to Ragnarok directly). I asked my bank account to issue a certificate and as I suspected, THE MONEY INDEED WENT TO RAZER GOLD. I shared the certificate to Razer hoping that they could “find” my transaction but “Ryan good guy Hong” did not reply any of my messages again and he closed my ticket. LOL. No

I am writing to request assistance in regaining access to my Razer account associated with the username dbs33. Unfortunately, I have lost access to the registered email address. This means I cannot receive the One-Time Password (OTP) needed add 2fa and other account changes. Please update my account email to deba.vrc@gmail.com. This will allow me to receive future communication and verification codes. Since I cannot access my old email address, I would greatly appreciate it if you could send any instructions or confirmation emails to my new address, deba.vrc@gmail.com.I submitted ticket (240409-001103) but have not received a response to my new address.

Hi! I was trying to reload diamonds for the game "mobile legends: bang bang", when I was faced with the issue of payment failed. does anyone know a solution to this problem? if yes please reply thank you. 

I used my balance a little before but now when I am trying to buy something or purchase something it ask me to login again and again and when I look into my wallet it shows wallet is disabled. There are more than 400$ in my account please help me out so that I can use this balance please.

My razer gold pin was mistakenly scrapped off . How can I get my pin of the card 

I bought 2 10$ playstation gift cards and the transaction was complete but I never received a recipe in my email or received the redeem code 

Hi, I changed my mobile number recently and am trying to change my number but it seems like the system keeps on sending OTP’s to the old number which I do not have access to. If anyone has any suggestion on how to change my mobile number, please reply. Thank you so much!

Reloaded an amount of $15 SGD via PayNow. Bank got deducted but Razer Gold still Pending in transacation Summary.  

Hey guys i won some silver from the draw last month. I just wanted to say thank you razer for giving it. Anyways GLHF