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BSOD with razer synapse


hello people,

today i received my newly purchased razer blackwidow elite.
as soon as i installed razer synapse, ive bsod-ed 4 times in 20 ish minutes. upon uninstalling synapse the bsod's seem to be gone again.
what can i do to still have synapse without the bsods?

ive ran bluescreenviewer, it says the problem is "ntoskrnl.exe"

please help,
sincerely. tim
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3 Replies

  • Guardian of the Forest
  • 2054 replies
  • August 3, 2019
Hello there! Can you share a photo of the BSOD screen?

  • Author
  • 1 reply
  • August 3, 2019
well i could, but then id need to reinstall synapse. is there anything you need to know? it said service thread exception not handled if i remember correctly.
thanks for responding 🙂

  • Guardian of the Forest
  • 2054 replies
  • August 4, 2019
Thanks for the reply. Please send over the serial number of your Blackwidow Elite to me through PM. Let's continue there.

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