HELP!!! RAZER KRAKEN X USB
Today I received these headphones as a gift, but without a box. and cannot activate 7.1 Surround Sound. what can I do?
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Userlevel 7
Sounds like you received a second hand Kraken X.
7.1 Surround Sound activation can only be applied to one RAZER ID.
If the previous owner have already activated the 7.1 Surround Sound in his/her account, then............
If the headset is new; the 7.1 SS card comes in a scratch card or through email.
Once you register RAZER product to your RAZER ID, you will receive a 7.1 SS activation code to the email address you have registered within a week.
If it has been more then a week, wait for one of the RAZER official support to be in contact with you through this thread.
Prepare the followings~~~
7.1 Surround Sound activation can only be applied to one RAZER ID.
If the previous owner have already activated the 7.1 Surround Sound in his/her account, then............
If the headset is new; the 7.1 SS card comes in a scratch card or through email.
Once you register RAZER product to your RAZER ID, you will receive a 7.1 SS activation code to the email address you have registered within a week.
If it has been more then a week, wait for one of the RAZER official support to be in contact with you through this thread.
Prepare the followings~~~
- Name
- S/N
- P/N
- Proof of purchase (legal receipt)
- Email address &/or RAZER ID used for registering your RAZER product
so I guess I can throw them away. that I have no proof that I bought them. I just got the headphones, that's all :frown_:
Userlevel 4
UniQueRo
so I guess I can throw them away. that I have no proof that I bought them. I just got the headphones, that's all :frown_:
Do you have a receipt or invoice sent to you via email? I can check if you are eligible for code generation if you can provide me the following via PM:
a. Serial number:
b. Email address: (the one linked to your Razer ID.)
Let's continue from there. I'll lock this thread now.
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