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  • 47,817 Threads
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10000 Threads
AquabuzzSAPPHIRE229
AquabuzzSAPPHIRE229Insider Mini
asked in Razer Support
Razer Blade 18 making popping noise, probably the monitor...

Hi all, Have you experienced the same issue as I?Razer Blade 18 making popping noise, probably the monitor… or at least i hope it is not a faulty conductor and wont burn the house down. Contacted Razer support, waiting for an answer.

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ImprfctMajin
ImprfctMajinInsider Mini
asked in Razer Support
My Razer Barracuda x Chroma Won't light up

My girlfriend just bought me a Razer Barracuda x Chroma headset to replace my old busted pair of Astros. My issue is that when I turn them on, they light up briefly and then fade to no light at all. I checked my Chroma settings as well as my Synapse settings and they all seem fine; I even uninstalled and reinstalled Synapse 4, as well as deleted and repaired my headset. Any help/advice is greatly appreciated

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directRUBYHansaYellow246
directRUBYHansaYellow246Insider Mini
asked in Razer Support
Razer phone 2 problem

Hi Dear Community,I have here a problem with the Razer Phone 2,Its it possible somehow to unlock the bootloader without OEM Activating because it wont boot into the rom?1 :Normal booting not possible (stuck at the Razer Logo)2:Fastboot possible but locked bootloader (For Reflashing)3:Recovery Menu its not possibleI let the phone for 30 minutes to try boot up but not signes of progess.I am thankfull for every Information of possibilities. 

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RecklessEngineer
RecklessEngineerInsider Mini
asked in Razer Support
Razer Blade 2021 Battery purchase

Hi,I have a Razer Blade (2021) Base model, the battery is slightly swollen so that the trackpad buttons do not work properly.  The Laptop is well outside the warranty period.  Can I purchase a genuine battery replacement in the UK?  I’d rather not send it off to Razer, replacing the battery is a fairly simple procedure and I can do it myself.

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RecklessEngineer
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Enderben9Insider Mini
asked in Razer Support
blackwidow v4 x wasd keys not working properly

The wasd keys on the keyboard when i am holding them down sometimes they will stop inputting for  a split second or just not respod when i press them. this is really annoying in online games where i am trying to hold down a button or something.

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Razer.ScarletRouge
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SHELLbitSpaceCadet667Insider Mini
asked in Razer Support
what do do if lost dongle razer kraken v3 pro

what do i do if i lost the dongle for my razer kraken v3 pro, cant use wired version cause a piece of another wired headset is stuck in there

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Razer.ScarletRouge
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HansaYellowloadauto643Insider Mini
asked in Razer Support
my razer 16 has had blue screen a few times this week and is lagging a lot suddenly

My razer 16 had been good til the last week or so. Suddenly started getting blue screen.Now is suddenly lagging alot. Task manager says im using like 7% CPU, 35% RAM and 60% GPU.  I've run the system memory tests but they came back clear.I've checked for malware.  I've disabled NVdisplay which was having millions of page errors.I updated bios and drivers. But still it's struggling to run games, lagging on program and widow swaps.I am unsure what else I can do to test things.

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Razer.ScarletRouge
everammoAntiqueBronze775
everammoAntiqueBronze775Insider Mini
asked in Razer Support
Barracuda x Chroma headphones

Is there any problem if I use the headphones in dongle mode while charging them, or will it damage the battery?

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Razer.ScarletRouge
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greatCherrygarden231Insider Mini
asked in Razer Support
Laptop purchase

You locked the thread… I wanted to buy a laptop with  PayPal credit, it has nothing to do with Razer gold. Is it possible to purchase a laptop on PayPal credit ? It doesn’t show up anymore   

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abanding
abandingInsider Mini
asked in Razer Support
synapse crash with kraken v4pro

synapse 4 crash once i plug the kraken v4

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SizzlingRedcarclassic824
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directVioletx309Insider Mini
asked in Razer Support
my razer huntsman v2 tkl is in "razer bootloader" or in "device failed enumeration" state everytime

ive been using this kb for around month (i bought it from my friend), and for this month, i been constantly having "device failed enumeration", "device descriptor failed request" and razer bootloader. but sometimes i can use my kb perfectly without any problem. i deleted synapse 4 from my autostart, and kb It began to work better, but it still gives errors by the type of first and razer bootloader. what can i do??

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ironmatto3
ironmatto3Insider Mini
asked in Razer Support
Razer Chroma App - Razer Raptor 27 is not recognised by software.

I can not get my Razer Raptor 27 to appear in Razer Synapse 4/Chroma. It works perfectly fine with Razer Synapse 3 but I haven’t found any solution to getting it working in 4.Has anyone found a solution? I know it’s been reported but my to my knowledge Razer hasn’t addressed it.I’ve tried uninstalling all files, deleting all settings in Synapse 4 but nothing brings it up. The Razer Raptor USB-C cable is connected to my PC as that was made it work with Synapse 3. I believe the issue is directly tied to Synapse 4 software.

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coolPurpureusPEARL238Insider Mini
posted in Razer Support
Lost my wolverine 3 pro usb dongle, how to get another one?

Unfortunately I Lost my USB dongle for my wolverine 3 pro, how get another one?

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Razer.sushi.boi
RshadowYT
RshadowYTInsider Mini
asked in Razer Support
Razer gen 2 earbuds wont turn on

My Razer hammerhead gen2 earbuds just shipped, and despite the case being fully charged, the earbuds don't appear to turn on. Any fixes recommended?

191
Razer.sushi.boi
JameyBoi
JameyBoiInsider Mini
asked in Razer Support
Razer Nari Ultimate Headset Keeps Disconnecting

I plug the dongle into my Ps5 and after about 20 seconds it just disconnects and every time I try to unplug and plug back in the dongle it keeps just disconnecting how do I fix this?

41
Razer.sushi.boi
smile3ksa
smile3ksaInsider Mini
posted in Razer Support
Activate 7.1 on PlayStation 4

I did not receive the activation code on the email "smiled2a2@gmail.com" 

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Razer.sushi.boi
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5hutt3r5p33dInsider Mini
asked in Razer Support
Razer hyperspeed dongle replaced doesn't connect

I have a razer hyperspeed and lost the usb dongle. I bought a new one from razer, downloaded the the app to pair, follow the procedure (press the 3 buttons etc.) every time the pairing fails...any advice?

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Razer.sushi.boi
A
awesomeUFOGreenclub381Insider Mini
asked in Razer Support
razer kaira pro mic doesnt work

My xbox razer kaira pro microphone doesnt work in xbox party chat or anything else, ive tried everything and the mic just doesnt work. The mic mirroring in the razer audio app works but even with it on my mic doesnt work

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everSolidPinkvalley198
everSolidPinkvalley198Insider Mini
asked in Razer Support
hesap kurtarma

Eski numaram kayıtlı kalmış yüklediğim bakiyeyi kullanmıyorum alem_fenerli_684@hotmail.com mail adresime numara güncelleme link talep ediyorum sitede bulamadım hızlı yardımcı olursanız sevinirim

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Razer.sushi.boi
headDarkKhakiworld111
headDarkKhakiworld111Insider Mini
asked in Razer Support
Tôi không nhận được mã code gửi về

Tôi không thể nhận được mã code gửi về số điện thoại để tháo tác các thông tin của tài khoản 

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Razer.sushi.boi
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greatCherrygarden231Insider Mini
asked in Razer Support
paypal credit

I was told we could use PayPal credit but it doesn’t give me the option ? Is it still possible ? 

171
Razer.sushi.boi
biolog
biologInsider Mini
asked in Razer Support
Razer Blackwidow V4 PRO 75% not starting up

Keyboard worked fine for 4 days and suddenly stoped working. I left it in bluetooth mode and I left home for a few hours. When I returned, the keyboard was not waking up. My guess was that battery ran out,  so I’ve connected cable and set switch to wired, but still keyboard was not working and PC not finding it (same for Synapse 4). I’ve tried:to connect it directly to PC, not by USB hub to connect it to other PC to charge it for few hours to click FN + ESC to click ESC + Caps Lock + Space like it is shown hereAnd nothing worked. Is there some way to do a hard reset? Or is the keyboard dead and needs to be sent back under warranty?

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Razer.Speedcr0ss
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MrUmurrInsider Mini
asked in Razer Support
Blackshark V2 Pro 2023 Popping Sounds

Hello, I bought a Blackshark V2 Pro 2023 headset in about a year ago and since then, I had minor/major popping sound problems. Whenever I started a song, it would make a popping sound first and play the song. Whenever there were pauses in sound it would make a popping sound. And weirdly, it would just make popping sounds out of nowhere while playing a game and watching videos too. Is there a way I can fix this issue? I am concerned if a software is causing this problem or if this is a physical problem and needs to get repaired.

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Razer.Speedcr0ss
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Big_SleezInsider Mini
asked in Razer Support
Razer black shark v2 x mic not working on pc

So, I bought the headset in target and I tried to connect it to my pc with a mic splitter since I did not come with one and I can hear audio but I cannot use my mic I've tried everything like watching tutorials and going to control panel sound and have found no resolve please help.

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Razer.Speedcr0ss
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Maveric2005Insider Mini
asked in Razer Support
Razer kiyo Pro Ultra keeps turning off

Moments after turning on the Camere Kiyo Pro Ultra it turns itselve off. Also in the synapse software. To get my computer to find the camera 1: I have to unplug the camera from the computer.2: Restart the computer.3: Plug the camera back in.4: Open Razer Synapse and reselect the Kiyo Pro.5: Turn off Razer Synapse. Moments later the camera turns off. The newest firmware is installed. (*Removed the serial and product number for security purposes)

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Razer.Speedcr0ss

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