Hello i have problem with the mouse when starting up the pc:
When i shutdown the pc and turn it on in the morning
the mouse is working but stopping responding to my hand movement for sec in the middle
Till i turn off the pc and unplug the cable from the tower,
I'm not sure what to blame the psu mobo, however diff mouse is working ok
thx aviv
mouse - razer 8k
psu - rm750x
mobo - z690 gaming x
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There's a firmware update that's supposed to fix the issue.
https://mysupport.razer.com/app/answers/detail/a_id/4540
https://mysupport.razer.com/app/answers/detail/a_id/4540
sry i meant to say
the mouse is working but stopping responding to my hand movement for sec in the middle
already did the firmware, it helped
the mouse is working but stopping responding to my hand movement for sec in the middle
already did the firmware, it helped
Have you tried to clean re-install the Synapse application? If not yet, you can follow the steps here to proceed. If that didn't help, PM me the serial number so I can validate its specifications and look for other steps to help you resolve the connection issue of your mouse.
*Thread locked to curb conversation to PM.
*Thread locked to curb conversation to PM.
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