so basicly when i am iin a game and playing and clicking with my basilisk v3 pro it stops it dosent detect any clicks then i have to turn off the mouse turn it back on and it still wont detect then i pull out the dongle and put it back in then it works and yes i use a laptop so there are no connection issues i dont know why it happens is there any way to fix this ?
Best answer by Razer.Aero
Hello headBlondplace770,
Can you please check if the issue you're experiencing with your Razer Basilisk V3 Pro is happening while the Razer Synapse is closed or disabled? To further isolate the issue, please perform the following steps here. If you have any further questions or concerns, please don't hesitate to PM me. I'm here to help in any way I can.
Hello headBlondplace770,
Can you please check if the issue you're experiencing with your Razer Basilisk V3 Pro is happening while the Razer Synapse is closed or disabled? To further isolate the issue, please perform the following steps here. If you have any further questions or concerns, please don't hesitate to PM me. I'm here to help in any way I can.
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