As title says - my somewhat new (got it just few months ago) Razer Barracuda X 2022 recently started acting erronously. It is a shame there are so many threads with similar issues and there is no open answer from support how to deal with that.
- When I change from watching say youtube to another sound like discord, video game, teams the sound randomly stops working. Even if I go back to the original one that was working it is now quiet. Sometimes it takes 10 seconds to reestablish the sound, sometimes restart of the headset or dongle out/in is required.
- Sometimes when I start the headset (fully charged) there is no sound. I have to disconnect the usb wireless receiver that came in the package and connect it again and this reestablishes the connection.
- Sometimes the headset randomly turns off after like 10-15 seconds of inactivity (i.e. I stop a video on YT and search for another and I run it. With headset on my head it has turned off. There is no sound notification like when I turn them off manually.
- I have noticed that even if there is no sound, the video pause/unpause with 1 click from the headset still works if it does not randomly turn off.
- Sometimes after I have paused a video for a bit and resume the sound may come back in 10-15 seconds or never or immediately.
So far I tried:
- Installed Synapse - apparently my headset is not supported there so no other steps advised were possible.
- Exited 7.1 surround. Changed the audio output to be Razer Barracuda X instead of 7.1
- Re-installed drivers on the PC.
- Updated the headset to latest version (initiall connection took few tries as the headset was seldomly turning off due to no sound).
- Ensured USB selective suspension is disabled.
This looks like some kind of a sleep mode which does not wake properly. Before I got this set I had an older version and had no issues at all with it.
Can I get someone to help with solution?