Razer Blade 15 2020 loud fans | Razer Insider

Razer Blade 15 2020 loud fans


Hi,

I bought my razer blade 15 base model yesterday and I am in love with the performance and screen of this laptop. However every couple minutes the fans start spinning when I'm idle or browsing the web. Sometimes the fans start spinning as if I am playing a game.

Is there a fix for this issue?

Thanks!

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43 Replies

Same issue here. Not sure what is going on. 3 co-workers have the Razer Blade 2019 and theirs are whisper quiet. I noticed that if I switch from balanced to custom and then backed to balanced in synapse, the fan rpms will drop. Seems like a software bug to me.
It does get better when switching back and forth like you mention, definitely a bug, but it's never whisper quiet like a laptop with a vapor chamber and a dense copper heatsinks should. It starts doing high pitched noise when it reaches about 45 degrees Celsius. I am asking if Razer can fix this bug and also update Synapse to let us tolerate more heat in exchange for a quieter system.
eterhnite
I've been having the same issue as of yesterday evening. I've had the laptop for a few months now and it was working perfectly fine. But, for some unknown reason, last night when I opened up a game to play with my boyfriend, it started whirring and making a really scary buzzing sound. So I told my bf I'd be right back and I restarted the laptop. That didn't help a bit. It's even been getting worse. And now it randomly goes off when I'm just browsing the internet or sitting on Discord. I'm scared to open games now because I know the fan already starts going off when I open games, but I'm scared that if I were to try to play one now it would blow my entire laptop out or something. I tried manually playing with the fan settings, but it did close to nothing. I'll keep trying, though. Hopefully, Razer will fix this bug, if it is a software issue. I just ordered a compressed can of air off of Amazon earlier today, and I really don't want to have to try to find a place that will look at my computer for me during a pandemic ):


This seems like a different (more serious) issue than what I am dealing with. This sounds like your fans might be hitting something or one of the bearings is going bad. Mine is just constant high-pitched (normal?) fan noise when idling.
Userlevel 2
I did contact support (Incident*Omitted).
They asked me plenty of information that I provided, then asked me to re-init my PC (full reinstall) which I did. Then they asked me to provide a video of the noise showing when I switch from Manual to Automatic on Synapse). I provided that (you can find it here).
But since then, nothing.

When looking on this forum I found plenty of similar cases describing exactly the same behaviour: loud fans even when nothing is running. Situation seems to go back to normal for a couple of seconds when switching in Synapse from Manual to Auto and then back to Manual...
I found a couple of minutes ago an answer from another user here who advised to disable turbo thanks to throttleStop. It doesn't solve the issue but definitely helped.

Thanks in advance for your help.
I've been having the same issue as of yesterday evening. I've had the laptop for a few months now and it was working perfectly fine. But, for some unknown reason, last night when I opened up a game to play with my boyfriend, it started whirring and making a really scary buzzing sound. So I told my bf I'd be right back and I restarted the laptop. That didn't help a bit. It's even been getting worse. And now it randomly goes off when I'm just browsing the internet or sitting on Discord. I'm scared to open games now because I know the fan already starts going off when I open games, but I'm scared that if I were to try to play one now it would blow my entire laptop out or something. I tried manually playing with the fan settings, but it did close to nothing. I'll keep trying, though. Hopefully, Razer will fix this bug, if it is a software issue. I just ordered a compressed can of air off of Amazon earlier today, and I really don't want to have to try to find a place that will look at my computer for me during a pandemic ):
Same here. I have the "Blade Advanced 2020" and my fans are always on when idle. CPU temperature ist arround 50 degrees Celsius. It is annoying. When I switch in Synapse to "Custom" profile and then back fans stop for a little time.

CPU usage is around 0% to 2 %

Benny
Userlevel 7
Hi everyone! Thanks for posting your Razer Blade's concern here. Please perform the following and see if it helps:

a. Tweak the fan settings under the Razer Synapse 3.0's performance tab.
b. You can also try to reduce system load by closing background programs that you are not using. Make sure to save any unsaved work in those programs.
c. Close any processes that may be slowing your system. Just note that some processes may be essential to your system running smoothly and closing them may make your system unstable. We advise you to research this. Please check the steps below:

• Right-clicking your Start button and selecting “Task Manager”.
• Under the “Processes” tab, you may close any processes and look them up on the internet for more information. To close that process, right-click then select “End task”.

Should the above steps did not resolve the issue, please perform a system recovery. Else, you can submit a case by clicking this link or send me a PM.
Userlevel 2
This last answer definitely doesn't answer the problem... There is a bug. I'm experiencing exactly the same as other users here with no process running
Userlevel 7
Tanakas33
This last answer definitely doesn't answer the problem... There is a bug. I'm experiencing exactly the same as other users here with no process running


That's why were are isolating the issue, mate. Have you contacted our Support Team or submitted a case? Feel free to send me a PM so I can help assist you.
Hi everyone I wanted to post an update to see if anyone is experiencing the same issue. I have notice that my processor has been running constantly on 4.00 GHz on idle when it should be running around 2.60 GHz or less. Also in power option in control panel I saw that a new power plan was created called 'High Performance" I switched it back to "Balanced" and at the monument my system is running quiet on battery and while plugged in.

Note: I think the processor should be running on 4.00 GHz if you have Turbo Boost enabled.
Thanks. As much as I love the machine, if we don't find a solution until September 25 I have to send it back.
There is, as I posted above. Look in the Razer Synapse tool - the fan keeps auto-switching to Manual High. Change it back to Auto and it slows down. You have to keep doing it though.
I just returned mine, as I do not have the time to deal with this.

I appreciate that razer support trying to help, and I do not blame you. I do however blame synapses software

you need to really rework it:

its very heavy-handed takes time to start up, and not snappy to use
the interface is very cluttered, it should not show so many things that most people do not want to use, at least give the option of disabling them.
this bug which causing so many frustration and returns.
lastly, give people some control over power limits and fan speeds!
Userlevel 7
DaiBach99
Just got an upgrade to Synapse, and the first thing it did following a reboot was reassign the fans to Manual Maximum.



I see. Does the resetting of the fan speed happens randomly, or it switches as soon as you customized it and moved out the Razer Synapse 3.0 window? Please send me a PM together with your Razer Synapse 3.0 logs by following the steps here. Save the compressed files via Google Drive or to any online drive accounts then paste the link in your PM. Let's continue from there.
i had the same issue. i have no idea why, but inside of razer synapsse - perfomance, the fan speed was set on manual. i change it to auto. silence!
Userlevel 7
workingTRIP
i had the same issue. i have no idea why, but inside of razer synapsse - perfomance, the fan speed was set on manual. i change it to auto. silence!


I'm glad that switching the fan speed to automatic resolved the fan noise. Please monitor your laptop's fan and check if the issue reoccurs.

Hey everyone! Please let me know if settings the fan speed to auto helped the laptop to reduce/resolve its noise concern.
Razer.SpeedCr0ss
I'm glad that switching the fan speed to automatic resolved the fan noise. Please monitor your laptop's fan and check if the issue reoccurs.

Hey everyone! Please let me know if settings the fan speed to auto helped the laptop to reduce/resolve its noise concern.


Same here!! Synapse keeps switching my fan back to manual high and it gets noisy as hell.
KarmaMole
Same here!! Synapse keeps switching my fan back to manual high and it gets noisy as hell.

Several updates later and it's still happening, every time I reboot it's back to Manual High.
Userlevel 2
For info I had my machine replaced and now it's working like a charm...
Userlevel 7
Tanakas33
For info I had my machine replaced and now it's working like a charm...


Thanks for sharing mate! Feel free to send me a PM should you need additional assistance.
I still have all these problems!
I've seen in other threads people having better luck with the laptop unplugged or disconnecting external monitors but in my case, no matter what I do, the fans are VERY loud.
Userlevel 7
lucaslayf
I still have all these problems!
I've seen in other threads people having better luck with the laptop unplugged or disconnecting external monitors but in my case, no matter what I do, the fans are VERY loud.


Let me report this to the team. What's your laptop's current Windows version? Please send me a PM together with Synapse 3.0 logs so I can forward it to the team.
For info... discovered I had faulty battery - it was bulging a lot and deforming the case and preventing the mouse pad from being clicked. Since removing the battery, Synapse is no longer forcing my fan into Manual High each time I boot. Maybe it's to protect from thermal overload.
Userlevel 7
Tanakas33
I did contact support (Incident*Omitted).
They asked me plenty of information that I provided, then asked me to re-init my PC (full reinstall) which I did. Then they asked me to provide a video of the noise showing when I switch from Manual to Automatic on Synapse). I provided that (you can find it here).
But since then, nothing.

When looking on this forum I found plenty of similar cases describing exactly the same behaviour: loud fans even when nothing is running. Situation seems to go back to normal for a couple of seconds when switching in Synapse from Manual to Auto and then back to Manual...
I found a couple of minutes ago an answer from another user here who advised to disable turbo thanks to throttleStop. It doesn't solve the issue but definitely helped.

Thanks in advance for your help.


Thanks for the follow-up. And yes, that's not an official fix since you've used third-party software to control the fan speed. I've notified our Support Team. Feel free to send me a PM should you need additional assistance.
Userlevel 2
I would be glad to hear about the official fix then!!
I used this software to improve the situation after days without any answer...