Razer Huntsman Elite local profiles not saving to keyboard | Razer Insider

Razer Huntsman Elite local profiles not saving to keyboard

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A
Sadly, there is no solution. Apparently, the profile doesn't save lighting to onboard memory. It just saves key mapping. Hopefully this is something that can be added in a firmware update or synapse update. I know it can't be that hard because Logitech saves lighting to the onboard memory of their mice and keyboards.
A
It's quite frustrating because they are still advertising it as a feature on their FAQ for the huntsman elite. For my own reasons, that feature was the deciding factor to get the keyboard as a replacement for the one I'm currently using at work - on a PC which I can't have programmes like synapse installed on....
A
I hear you man... I'm in a similar boat predicament. I'm on a mac at work and there is no synapse 3 available for it. So I was hoping to save the profile through a windows VM and get it working that way. I always thought razer was cutting edge gear but if they can't even include a simple function like saving the lighting profile to the memory then maybe I should look elsewhere for gaming products.
A
Having the same issue here. I don't want Synapse running in the background so I will be returning the keyboard.

It seems shady to me that Razer doesn't mention that you need to run their software in the background 100% of the time to use anything but the stock lighting. My DeathAdder Elite doesn't act this way. It's a shame, I liked the volume dial and new switches.
A
Any updates on this? Are light settings ever going to be able to saved on-board?
A
I just got this keyboard today and I am having the same issue. I just wanted a simple one color on my keyboard without having synapse running in the background. I only get the default slow color change when synapse is not running however. There should be away to overwrite the default option that comes when you first plug your keyboard in.
R
I also just baught my Huntsman Elite today, and i am having the same issues as you are reporting. I hope there is someway of getting around this problem, or it would be a total sacm form razer to sell this keybaord for $209. If you know anything, please PM me.
A
Same issue. I bought this $200 keyboard with the intention of setting it up on PC and using it on console however it doesn't save to on board memory so I am stuck with this stupid boring rgb lighting by default with no way to change the lighting.

Very dissatisfied with this expensive keyboard. Will be giving bad reviews and returning it for a Logitech that does save to memory. 2 thumbs down Razer. Very lazy. For the price this thing should save the profiles to memory and work without synapse open!
A
Same issue. I'm using the Huntsman Elite at work on a PC, where I can't have Synapse installed or running. The only reason I went ahead and purchased was because the onboard profiles seemed like a workable solution for a really cool feature. But the lack of responsiveness / solutions from official staff members is casting some doubt on my purchase.

I see Razer.RedPanda atleast responded to the thread creator back in August, but this is clearly an unaddressed issue. Is someone from Razer going to get in front of this for the others here or do we need to make more noise?

-Patrick
S
Same issue here. A programmer who bought this expensive keyboard for gaming on a pc and writing code on a mac. I understand that there is no support for synapse 3 on mac but at least I wanted to customize the simple colors on the onboard memory so I will not have flashy colors while working. Kinda disappointed in this since it is advertised as a feature.
A
Keeping this thread alive, same here, Razer whats up with updating this?
A
Same issue here on normal Razer Huntsman. Very disappointing...
M
Darksbane86
I should have read this thread earlier.. i bought this keyboard for the exact same reason.. and now i can't get the color profiles saved in the on-board memory..

Exactly! This is so annoying and extremely stupid. I could find a keyboard for $150 cheaper that doesn't rely on a broken program. How hard is it to save lighting to the "onboard memory"? Razer needs to fix this ASAP because this keyboard is supposedly the latest and greatest yet it lacks such a simple function.
Razer_TheFiend
Userlevel 6
gdpr.yeah
Lighting not working without Synapse was not an accident or oversight. Someone wanted it to be like this


That someone would be me.

This was a conscious decision after months of deliberation and debate for several reasons :

1. Older devices would never get updates for lighting effects. For example; BW Chroma (first gen) never got Starlight and Fire effects in Synapse 2 because the firmware didn't support it. Only when Synapse 3 was released, we could bring those effects to older devices. We want to keep bringing new Chroma features to our devices for a longer time, which is feasible when using software-driven effects. For reference, all future lighting effects and other lighting related features, will automatically be available on all Synapse 3 devices.

2. On-board micro-controllers don't have the RAM/storage to run complex effects (on multi-layered effects) well. We didn't want to do half-and-half of effects that could be stored on device or that could be run on Synapse. Plus there's only so many effects that can be stored on the limited amount of memory available on-board.

We decided to use that memory for implementing a macro engine, which allows you to execute macros (including even mouse movements) without Synapse.

3. If we want to add or update any lighting effects, we'd have update the firmware for ALL the Chroma devices. This in-turn would require us to test different permutations and combinations of firmware and software versions, which isn't practical.

4. Synapse 3 has Chroma on the forefront with location-aware effects. Those aren't possible using just firmware as it is.
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
G
Typing on this keyboard is so much fun... I just want to keep writing. 🙂 Despite all the hassle, hats off for the great hardware you guys make.
Razer_TheFiend
Userlevel 6
gdpr.yeah
The effects are already on the board. What I have seen with my own eyes are wave, chroma cycle, static, starlight, breathing and reactive. Not sure how many more there are.


That would be the case of older gen products designed for Synapse 2, because Synapse 2 effects were a mix of firmware and software implementation. We moved away from that for the reasons stated above. For products exclusively on Synapse 3, the only effect on-board is Spectrum Cycling... we use the saved resources (we actually added a bit more) to implement a macro execution engine on hardware, and dedicated storage space for keymaps and macros (look for "hybrid storage" on the feature list).
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
Razer_TheFiend
Userlevel 6
yrilo
So, at the end, it doesn't metter what ALL users want but what you (company) want. Is that keyboard made for company or for users? I am confused now. Hybrid approach is much better than this new one, and all users think the same. If I can't store on-board lighning effect after paying 150+ EUR for keyboard, I have to switch to other company. Very disappointment.


That's a false claim/assumption to begin with... Given a choice between feature updates (such as position based chroma studio, plus other stuff in the pipeline that I can't yet talk about) for a much longer duration (BW Chroma will get updates and new lighting effects well into the 5th year of its release) vs ability to use keyboard without Synapse, an overwhelming majority would choose the first option.

The vast majority of our users are just fine using Synapse. For the ones who might want to use their device away from their primary PCs, we built an on-board macro engine, to improve actual functionality (over lighting, which is mostly for aesthetics). If it didn't have a net-positive impact on users, there would be no reason for us to make the change anyways.

YOU might prefer the hybrid approach, which is absolutely fair enough, but we didn't have any way of addressing customer complaints we used to get in Synapse 2 days, and it's frankly illogical to handicap the lighting feature-set based on what the hardware's internal processing power.

At the end of the day, we're not just a peripheral manufacturer. The software suite is very much an integral part of the product offering and all our products are designed with that fact in mind.
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
F
RazerThe_Fiend


The vast majority of our users are just fine using Synapse. For the ones who might want to use their device away from their primary PCs, we built an on-board macro engine, to improve actual functionality (over lighting, which is mostly for aesthetics). If it didn't have a net-positive impact on users, there would be no reason for us to make the change anyways.
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RazerThe_Fiend, i understand what you are saying, but I don't agree. the macro engine would be more useful on the primary PC as that is where all the main applications/games would be. Taking your keyboard to another PC where the macros may may not work is pointless.
Razer_TheFiend
Userlevel 6
fatz99
RazerThe_Fiend, i understand what you are saying, but I don't agree. the macro engine would be more useful on the primary PC as that is where all the main applications/games would be. Taking your keyboard to another PC where the macros may may not work is pointless.


I'm not quite sure if I understand what you're saying. The primary PC (which would have Synapse) allows you to use every available feature already.

But in the past, you couldn't take your macros (and key-mappings for that matter) with you, to a PC without Synapse. With the on-board macro engine, your keyboard/mouse itself can store and run macros by itself even when Synapse isn't available (e.g. on a friend's PC or a LAN cafe), which is a new functionality available on devices which come with hybrid storage.
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
F
RazerThe_Fiend
I'm not quite sure if I understand what you're saying. The primary PC (which would have Synapse) allows you to use every available feature already.

But in the past, you couldn't take your macros (and key-mappings for that matter) with you, to a PC without Synapse. With the on-board macro engine, your keyboard/mouse itself can store and run macros by itself even when Synapse isn't available (e.g. on a friend's PC or a LAN cafe), which is a new functionality available on devices which come with hybrid storage.


what I meant was, what use would the macros be without the main PC (and software) they were deigned to be used on?
Razer_TheFiend
Userlevel 6
fatz99
what I meant was, what use would the macros be without the main PC (and software) they were deigned to be used on?

The macros can still run just the same without the software, even when on a different PC (that's what the hardware macro engine does). So, you could play the same games on a different PC at a LAN cafe of a friend's house, and have the same keymap and macro setup without having to install any software.
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
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RazerThe_Fiend
The macros can still run just the same without the software, even when on a different PC (that's what the hardware macro engine does). So, you could play the same games on a different PC at a LAN cafe of a friend's house, and have the same keymap and macro setup without having to install any software.

Logitech amazing ! I'm no longer buy razer products. I'm programmer and their products is not fit both for mac and wmware fusion.
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