There was a lot of similiar problems here. I can't update firmware of my Razer Kiyo Pro webcam. Update button inactive.
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retroInchwormawesome696
There was a lot of similiar problems here. I can't update firmware of my Razer Kiyo Pro webcam. Update button inactive.
Did you already try using a different USB port and updating the BIOS of your PC/laptop? If you're still experiencing the same issue, PM me the serial number of your device so I can forward your concern to the Software Team.
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