Razer Kraken TE not recognized in Synapse
I have tried reinstalling synapse as well as drivers to no avail... I see that many people have the same problem as well and I tried many of their "solutions" but nothing worked for me so far. To this day, my Kraken would still not show up in synapse at all. I'm hoping that some of you guys who have had similar problem would point me in the right direction, anything would be appreciated. I desperately need to have THX working, it's the whole reason why I got the Tournament Edition in the first place
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Userlevel 6
Hi there! Thanks for the photos. Is the Razer USB Audio controller recognized by Synapse? Please share a screenshot of it. Also, have you tried enabling THX by pressing the button on the side of the controller?
I'm having the same exact issue. I made a thread about it last night.
/synapse-3-not-detecting-kraken-tournament-edition.54322/
/synapse-3-not-detecting-kraken-tournament-edition.54322/
Razer.RedPanda
Hi there! Can you share a photo of the issue? Also, is the Kraken TE recognized properly by the PC? What is the USB Audio Controller recognized as?
The controller is recognized as Razer Audio Controller in my Device Manager, and all the sound options show up, minus THX Spatial-Synapse.
Userlevel 6
Hi there! Can you share a photo of the issue? Also, is the Kraken TE recognized properly by the PC? What is the USB Audio Controller recognized as?
I'm having the same problem. I ordered the Kraken TE from Amazon, but the first one I got had faulty wiring. Since getting the replacement, the headset won't show up in Synapse 3. The first one worked just fine, so I don't have any clue what the issue is other than maybe a bad THX audio controller or Synapse itself. I've been in touch with Razer support, but everything they've suggested thus far, deleting devices, drivers, software, everything and reinstalling, has done absolutely nothing. Maybe it's just Synapse.
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