Hi, i have tried to reload razer gold to my wallet 3 times via visa but it shows reload failed. The amount has been charged form my credit card. Attached here is transaction ID. I have sent ticket to your support team but have no answer. Pls let me know the reason.
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Do you mind sending me the ticket number via PM? That way, I can review and check what's going on with the case. Let's go from there.
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