Hi there,
I recently got a 2020 Stealth 13, and something I haven't been able to find on these forums is happening. The laptop screen will instantly turn black if there is no movement on the screen. So if I am watching a video or even have a word processor with a blinking cursor open, the screen will stay on. The moment I minimize the window or am on a static web page and stop moving my mouse, the screen will go black. If I move my mouse, the screen will turn back on for the duration of me moving my mouse, and then turn off immediately when I stop moving it.
Anyone else experiencing this? Is there a fix?
Intel Iris driver: 27.20.100.9510
Geforce GTX 1650 TI driver: 27.21.14.5191
16GB
OLED Display
Windows 10 21H1 build 19043.1110
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Having the exact same laptop, windows version and issue... Any updates on this one?
Hey Carl242 and michelsmit! Have you contacted our Support Team? If you haven't, please click this link. Otherwise, send me a PM together with your laptop's serial number that starts with "SN". Let's continue our conversation privately. I'll be locking this thread now.
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