Device Model: Razer Blade 15 Advanced 2019 (Optical Switch)
Synapse Version: 3.5.630.61222
Hi, Synapse 3 prevents windows go to sleep when idle. Manual put to sleep works fine. I just had a diagnostic session with windows support and ended up fix the issue by disabling Synapse from starting up at boot and not using it at all.
Did a google search regarding Synapse with Windows Sleep, came up with a solution to disable a HID Game Controller in Device Manager. However, this device is not present in my Device Manager. Please advise.
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Same issue. Purchased Kraken headphones. No Game Controller present. Only solution is to unplug headphones... put back in the box... return... not purchase razer going forward.
Userlevel 1
Why no one ever replies? Same serious issues with the Turret! Brand new..
Starting to really get pissed off at the lack of Razer support.
Starting to really get pissed off at the lack of Razer support.
can someone answer this plz having same issue. no HID Game Controller present either and fresh reinstall windows 10.
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