Device Model: Razer Blade 15 Advanced 2019 (Optical Switch)
Synapse Version: 3.5.630.61222
Hi, Synapse 3 prevents windows go to sleep when idle. Manual put to sleep works fine. I just had a diagnostic session with windows support and ended up fix the issue by disabling Synapse from starting up at boot and not using it at all.
Did a google search regarding Synapse with Windows Sleep, came up with a solution to disable a HID Game Controller in Device Manager. However, this device is not present in my Device Manager. Please advise.
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I have the same problem. I never had a problem with sleep mode with my other RGB peripherals, like my Razer Cynosa Lite and Logitech G403, so I don't think, this is the problem. But as soon as I connected the USB from my Kraken Ultimate, the sleep mode got messed up. So far, I tried fixing it with cmd, which didn't work.
Monitor: Asus VG278
Motherboard: MSI Z270
CPU: Intel core i7 7700K
Monitor: Asus VG278
Motherboard: MSI Z270
CPU: Intel core i7 7700K
This worked for me. Thankyou very much!
Same problem, ALienware M15 R5 5900HX, no idea on chipset. Blackshark V2 wireed
Tried disabling all audio bar the Razer USB, still wont sleep. Unplugged it sleeps just fine.
So frustrating.
Tried disabling all audio bar the Razer USB, still wont sleep. Unplugged it sleeps just fine.
So frustrating.
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