Touchpad problems | Razer Insider

Touchpad problems

  • 14 September 2022
  • 6 replies
  • 1 view
C
I´m having problems with my Blade 15 advanced touchpad, it seems like it´s lock on left click and it doesn't let me right click, tap to right click, gesture scroll and if I put the cursor over a tab it drags it and doesn´t let me select it. I have already tried to check for updates and uninstall through device manager.
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6 Replies

Razer.Speedcr0ss
Userlevel 7
Cerid021
I´m having problems with my Blade 15 advanced touchpad, it seems like it´s lock on left click and it doesn't let me right click, tap to right click, gesture scroll and if I put the cursor over a tab it drags it and doesn´t let me select it. I have already tried to check for updates and uninstall through device manager.


Is there any sign of a bloated battery on your laptop wherein it shows that your touchpad is pushed up or protruding? Also, please check this article. Let me know how it goes.
C
thanks for the reply, there are no signs of a bloated battery as I only purchased the laptop as new a month ago, I also already tried everything on the article
BlackFireDragon
Userlevel 7
I have simmular issue but in old Dell 13" notebook in my case simple reboot fix the issue. Can you reboot the device when issue will be present and cheack if after reboot thewe issue appear again ?
If this post help you give a like :stuck_out_tongue_winking_eye:
C
thanks for the reply, I've already tried that multiple times and nothing
BlackFireDragon
Userlevel 7
Cerid021
thanks for the reply, I've already tried that multiple times and nothing

For me this was a softwere issue that was easy fix by reinstalling touchpad. This is why asking 🙂
If this post help you give a like :stuck_out_tongue_winking_eye:
Razer.Speedcr0ss
Userlevel 7
BlackFireDragon
For me this was a softwere issue that was easy fix by reinstalling touchpad. This is why asking :)


Thanks for the inputs, BlackFireDragon!

Cerid021
thanks for the reply, I've already tried that multiple times and nothing


Ensure that your laptop has installed the latest Windows OS updates. Also, check if your unit has a newer available Intel Driver version here. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.

* I’ll be locking this thread to divert our conversation privately.
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