Trackpad issue | Razer Insider

Trackpad issue

  • 7 December 2021
  • 1 reply
  • 2 views

I recently discovered that I can't click using my trackpad anymore on my Razer blade 15 laptop. The trackpad itself only budges when I click the bottom left or right of the pad itself, it's essentially stuck. The middle of the pad doesn't go down at all when i press it. I opened the back of the computer to check if the battery was bulging, as that was something many people were discussing, but I didn't notice anything abnormal. The battery looked fine and standard to me. I've tried checking the settings for having a mouse disable the trackpad, but that's not causing the issue either. I'm completely at a loss as to what the issue could be, so any help would be greatly appreciated!
Also, this is very recent. My laptop was not doing this as of yesterday.

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1 Reply

Userlevel 4
Is Synapse running in the background when the issue occurs? For now, let's isolate the behavior by performing the steps from this link. If that doesn't help, please send me the serial number of your laptop via PM. I'll pick it up from there.



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