My Basilisk V3 Pro which has been working up until the software update to 20231207 this morning, is now displaying 0% for the battery in red and I can’t load any profiles nor adjust my DPI if I am using Hyperspeed Wireless. I see that there are tons of others experiencing the same issue. I updated my firmware. Uninstalled and re-installed clean. The issue persists. Before you ask me to do a clean install or gather logs, this was working fine until today’s update. I have already done a clean install. Fresh install of Windows This just started today. I have a Death Stalker V2 Pro Keyboard that works fine. This is not OS related I doubt hardware being this mouse is maybe a week old and was working until today’s update. Please see a related thread below:Razer Naga Pro showing 0 profiles and 0% battery life in Synapse.

I am having a similar issue with my Razer Basilisk Ultimate.Synapse Mouse Tab shows 0% batteryand not displaying charging statusChanging DPI doesn’t show a notification, but moving the mouse does demonstrate that DPI changedI have latest firmware for the mouseMouse still works with wireless/wired connections, and probably still charges, but there is no feedback from Synapse as described above

Update Issue - 0% Battery

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Update Issue - 0% Battery

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