Webcam not found Razer Blade 15 (2018)

eeyj95
I am having the same issue.
Would need this to be changed ASAP, especially because now I am working from home!

Hey there! Thanks for sharing your laptop's concern on this thread. I felt the urgency. Please send me screenshots of the following:

a. System Information ( Press Windows Key+R on your keyboard. Inside the Run dialog box, type “msinfo32.exe”)

b. BIOS main tab

How to enter the BIOS setup on a Windows 10 PC:

1. Navigate to settings. You can get there by clicking the gear icon on the Start menu.
2. Select Update & security.
3. Select Recovery from the left menu.
4. Click Restart Now under Advanced startup. The computer will reboot to a special menu.
5. Click Troubleshoot.
6. Click Advanced options.
7. Select UEFI Firmware Settings. If you don't see this icon, then press Startup Settings, instead. When your PC is restarting, tap F1 (or F2) to access the BIOS.
8. Click Restart.
9. Your system will restart and take you to the BIOS window.

Save the files via Google Drive or Dropbox then paste the link through PM. I'll pick it up from there.

gionellemartin
high sir i pmed because im eexperiencing the same issue with my RB15 18 advanced model

Thanks for notifying me. I've replied to your PM. I'll wait for your follow-up.

Hey everyone! I appreciate that you've shared your laptop's camera concern here. By the way, have you contacted our support team via phone, chat, or email? If you haven't, please send me a PM. Let's continue from there.

Hi, i am also having the same issues here. Has there been any fix found? I've updated everything i can from teh Razer site with no joy. My BIOS is up to date.

Regards!

Hi, I have tried a number of options to solve this issue however none of them has seemed to work. I am currently in the UK and so the support for Razer devices are rather limited. I was wondering if there is a fix for this that can be provided by Razer.
Any help would be appreciated, same as everyone else I seem to have no driver for my inbuilt camera and nothing is working for skype and other programmes.

regards,

CityEnginer
Windows 10 fully up to date, BIOS and EC firmware updated... no change. Webcam going did seem to coincide with Windows 10 update....

Thanks for keeping me updated. I've replied to your PM. I'll wait for your follow-up.

CityEnginer
Hi, I've also lost the webcam in my Razer Blade 15 (2018) as well.... is there a fix?

Have you tried updating your Razer Blade from the Windows update? Have you checked if there is an available BIOS and EC firmware from our support page? Should the issue persists, please send me a PM. I'll wait for your follow-up.

Maxincredible52
I have the same problem, can I also PM you for assistance?

Hi there! Please send me your laptop's serial number or case number via PM. Let's continue from there.

GoodSun
Hi, could u send me a link to download webcam's driver?

Hi there! How's your laptop's camera concern? Feel free to send me a PM should you need additional assistance.

Hi there, my Razer Blade 15” (2018) - Advanced have same issues now, have you fix it?