Hey there! Let me help you out with this. When did this white spot start appearing in your middle screen? Is there any software or hardware changes happened recently? Does the issue happen even when your laptop is turned off? Have you tested the laptop on an external monitor and see if the issue persists? Please ensure that you have updated to the latest version of Windows by going to Settings > Update & security > Windows Update, and select Check for Updates and apply if necessary. Lastly, please conduct a pixel test and look for any defective pixel by clicking this
link.
Razer.Speedcr0ss
Hey there! Let me help you out with this. When did this white spot start appearing in your middle screen? Is there any software or hardware changes happened recently? Does the issue happen even when your laptop is turned off? Have you tested the laptop on an external monitor and see if the issue persists? Please ensure that you have updated to the latest version of Windows by going to Settings > Update & security > Windows Update, and select Check for Updates and apply if necessary. Lastly, please conduct a pixel test and look for any defective pixel by clicking this link.
Hi, I noticed the white spots a few days ago, there have been no hardware changes, the issue doesn't happen when the laptop is off (the screen is off and black), Windows is up to date, I have done a pixel test there are no dead pixels. It can only really be seen on a white screen (very, very faintly on coloured screen and not on black), I have uploaded another image here:
I contacted support on Reddit initially but have so far been replied to by: Tala M, Jace S, Jimmy M, Mae L, Rose Z who keep just asking me the same questions when I just need a solution...
Thanks for sharing this with us. Did they've mentioned reverting your laptop's operating system back to its factory default to further isolate the issue? Also, have they created a case ID and escalated the case to our Support Team? Oh, those are my peers from Reddit Team! Please send me a
PM together with your Reddit username and email address so I can cross-check our system and backtrack what they have asked and suggested to you in regards to your laptop's white spot concern.