Can not login in Synapse 3 and the RGB is basically useless -_- | Razer Insider

Can not login in Synapse 3 and the RGB is basically useless -_-

N
yesterday I updated my synapse because it prompted me. After the update I can not login anymore in synapse making my blackwidow v2 and Goliathus extended's RGB lighting to be useless AF 😞
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34 Replies

C
Having that problem now. Of course Razer is zero help with the program they developed. If you can't offer people a program that allows people to use it without signing in then don't have such a program. This Synapse garbage has made my Huntsman Elite and Naga Trinity. If this goes on I want my money back for these as they're not fit to sell and I'll just go and buy products from another company.
A
same issue here.... yesterday working, today stop working and razer 3 synapse won't login... but razer 2 synapse yes.. I have to use 2 software for two different razer device... this sucks!
P
Well.. I think i have a solution.
At least it worked for me.
1) Download First https://www.razer.com/eu-en/synapse-2
2) Login with your Razer ID
3) Open Razer Synapse 3 and it will automatically login...

I hope i helped you...
L
it magically resolved itself, with no action on my part.... sketchy
F
This low quality software failed again ... Without being logged in, this hardware is not worth anything. And more and more often software fails to log in 😕 server down or whatever other reason... I dont care... Very low - Razer 😞
T
not working for me either. this garbage software developers starting to piss me off, i hope they will at some point in time, go bankrupt.
K
Darksbane86
you might want to try these steps i gotten from support previously and see if it helps.

1. Uninstall Synapse and delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. These folders are hidden by default, so please be sure to unhide them.
2. Uninstall Razer drivers by going to "Device Manager" from Control Panel.
3. Press Windows + X, and choose Command Prompt in the menu.
4. Type regedit in the command prompt window and press enter.
5. Please go to this path and check if you have it:
HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW643NODE\\Razer\\
*Please delete everything that's in the Razer folder. Please reinstall Synapse after deleting all the files inside the Razer folder
6. Download a fresh installer and reinstall then restart your PC.
K
that's not working 😑
K
Ned.erlands
fixed mine already! just signed up for the windows insider (get the latest updates of windows) and updated it the everything went back to normal :)
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