Latest Synapse 20231129 doesn't recongize Kraken X Pro anymore. | Razer Insider

Latest Synapse 20231129 doesn't recongize Kraken X Pro anymore.

  • 2 December 2023
  • 2 replies
  • 59 views

Userlevel 1

Hi

 

Latest release of Synapse 20231129 really messed up my Kraken V3 Pro. Before it worked without any problems. After this update it doesn’t show up in Synapse anymore if I don’t manual unplug & plug USB dongle.

I’ve did the following so far:

  • Reinstalled Synapse 3 20231129
  • Uninstalled Synapse 3 20231129, ran Razer Driver Clean up utility, Installed Synapse 3 20231129
  • Reinstall of Windows 11 Pro, updated to latest patches & driver, Installed Synapse 3 20231129

Nothing helps. I have to manually unplug and plug USB dongle to get it recognized every time I boot computer.

Something is wrong with 20231129 release.

 

Razer please fix this!


2 Replies

Userlevel 1

Hi

Yesterday’s Synapse 20231208 fixed the problem for me.

Same problem for me on Razer Naga and Viper

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