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Problem with Synapse


Until recently everything was working just fine, but a few days ago my Razer Blackwidow settings in Synapse stopped working, keyboard is working in default mode now, i can't change colour of lighting, make a key bind or do anything at all. Also i have a Deathadder mouse and its settings are still working fine. I have no idea what could cause it, the only thing i can think of is the recent Windows 10 update or Synapse update. I tried reinstalling Synapse, replugging to the different USB port and it didn't help. Also i get this error (check the screenshot). Have anyone encountered the same problem? Would appreciate your help.
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4 Replies

Razer.Speedcr0ss
champpp24
Until recently everything was working just fine, but a few days ago my Razer Blackwidow settings in Synapse stopped working, keyboard is working in default mode now, i can't change colour of lighting, make a key bind or do anything at all. Also i have a Deathadder mouse and its settings are still working fine. I have no idea what could cause it, the only thing i can think of is the recent Windows 10 update or Synapse update. I tried reinstalling Synapse, replugging to the different USB port and it didn't help. Also i get this error (check the screenshot). Have anyone encountered the same problem? Would appreciate your help.


Which particular Razer BlackWidow model are you referring to? By the way, I replied to your other similar thread and private message.

dj_jump1011
It's most likely been bricked from a software update and is unrecoverable which is what happened to mine. The solution was for razer to send me out a new one.
Sorry you're going through this

  • Author
  • 2 replies
  • June 3, 2022
dj_jump1011
It's most likely been bricked from a software update and is unrecoverable which is what happened to mine. The solution was for razer to send me out a new one.
Sorry you're going through this

Damn, that sucks, i had a little hope left that it will be fixed in the next synapse updates, i guess i'll ask for a new keyboard then

  • 1 reply
  • June 10, 2022
hello can you fix my razer synapse i can't login i've been stuck here for about 1 hour

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