Razer Synapse 3 - no server | Razer Insider

Razer Synapse 3 - no server

  • 6 February 2023
  • 4 replies
  • 11 views

After many many years (really many) I decided to switch from Logitech to Razer. I even had to drive to 3 different stores to buy the Razer Viper 8k (Total over 100km driven). Then in the third store I got it. Full of joy at home I wanted to install the Razer Synapse software. It does not work.
I keep getting the error that the server is not available. I searched for solutions like disabling the firewall etc...nothing works. What is so hard about it? With all due respect, for a company like Razer, you would expect the software to be simple and easy to install.
What else can I do? I want the DPI settings etc....must I really go back to Logitech?

4 Replies

Userlevel 7
zoneSteelBluefront968
After many many years (really many) I decided to switch from Logitech to Razer. I even had to drive to 3 different stores to buy the Razer Viper 8k (Total over 100km driven). Then in the third store I got it. Full of joy at home I wanted to install the Razer Synapse software. It does not work.
I keep getting the error that the server is not available. I searched for solutions like disabling the firewall etc...nothing works. What is so hard about it? With all due respect, for a company like Razer, you would expect the software to be simple and easy to install.
What else can I do? I want the DPI settings etc....must I really go back to Logitech?


Are you connected to a VPN or company network? Please isolate the issue by joining another network (preferably at home ) and see if the behavior persists. Otherwise, please send me a PM so I can assist you further.
Jeg har samme problem. Hvad gør jeg?
geoHollywoodCerise828
Jeg har samme problem. Hvad gør jeg?

Jeg bemærkede, at min Windows ikke længere hentede de seneste opdateringer på grund af en fejl. Efter at have rettet dette, havde jeg ingen problemer med at installere softwaren. Kontroller, om de seneste Windows-opdateringer er installeret på din pc.

(Oversættelse med deepl.com)
Userlevel 2
It should get support for local profiles, to export and backup, as well as move to other system and so on.
Cloud-based should be optional, period.

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