Synapse 3 Mac Support | Razer Insider

Synapse 3 Mac Support


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I just purchased the huntsman elite keyboard for my mac, I was going to use it mainly for my job as a developer, and I had no clue when I made the decision to buy huntsman elite that mac is not supported.

My question, After the latest thread about the mac support (a year ago), will synapse 3 be available for mac users in the near future? if not, I have no choice but to return the keyboard.

Note: I know that mac is not a gaming machine, but there is a wide variety of people that tends to buy gaming accessories now for their home office setups (chairs, keyboards, mouses ...) so it would be nice to support mac users for the next-gen devices that you are producing ...

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139 Replies

Welp, just another person who spent hours debating on which Razer product to purchase to only find out I was wrongfully assuming it supported Mac. Wanted to LOVE my Blackwidow v3 Quartz, I've been eyeing a Quartz keyboard for the LONGEST time and knew Razer was the best in the game, but this lack of Mac support is killing me. Sadly returning this lovely clicky keyboard. Can't believe it's 2021 and there's no Mac support. I don't get what the hold up is!
Please make OS version. Or tell us how to and we can create it
How can we make this post to the top? Frustrated about the support!
one more here with the same problem, i just bought and if they don't enable support i will have to refound.
so disappointed
Got a BlackWidow v3 and a DeathAdder v2 from my partner for my 25th birthday. She bought them for the pretty lights that we can change.

Imagine both herself and me discovering no Synapse3 support. Heartbroken to say the least...
Got two Tartarus Pro v2 for my lady and I. No support for mac its a DAMN SHAME. Not only that but no warning, Make it clear for your customers that your product is lacking. For the money these things cost you think you could afford the development for mac. Thankfully I just bought a Logitech MMO mouse and their software supports us. Razer, you lost a customer here. SMH.

I recommend Logitech to any of the gamers out there like me that jam on a mac, or anyone that wants to macro a mouse for work. As a developer I LOVE MY G604.
I have been checking this forum every few months, hoping for an update on this...nothing. This is ridiculous. I am an editor, and I used to use the Naga every day; I told every editor I know to buy this mouse, so for Razer to stop supporting OS is insane. Please offer some sort of solution.
Actually I just wanted to know whats the big issue impending Razer to port their Chroma SDK to MacOS. I realize that the Synapse / Chroma Studio was rewritten from scratch, but I cannot understand why we have a iOS app to remote control modules and we even have support for consoles (so this is not something written in, let`s say, .NET Framework). I also know that developing for Mac can be a big hassle and it is somewhat costly, but doesn`t the profits in selling for this market and the aggregate value compensate that?

You know, this is the 110th entry on this thread so only here we have some thousand bucks being spent in hardware from other company, and that is not even the matter of these ppl hating Razer, totally the opposite actually. Also the habitual customer from a certain company tends to get their kit based on this, and something like that is a huge no-go. Talking for myself, I`m just passing every chance to get a Tartarus since it would be used exclusively on a Mac (as a custom DAW controller) and I`m even considering not buying a Lancehead for my gaming rig as well. You can think 110 customers aren`t shit but actually I`m just one of the thousand clients out there peeking at this conversation every 6 months or so without posting, so this is a very loose number for a salesforce guidance.

MacOS market IS a big one, you see, ppl going for Razer swag are not only Mac gamers but there`s a lot of audiovisual professionals, developers, and even ppl that would like to explore the possibilities for a SDK integration on other softwares. Well, it`s a real shame no one cares.
I want to also chime in, as the #111 post, that I would use Synapse 3 on macOS Big Sur, and even Synapse 2 for that matter. Thanks!
I'm almost certain Razer support doesn't even check the forums (they haven't responded here after almost a year)
It's probably a better idea for everyone who wants Synapse 3 on Mac sign this petition on Change to get them to do something. The goal seems to be 500 signs so if everyone on this thread chimed in, it'd likely reach the goal soon

https://www.change.org/p/min-liang-tan-provide-mac-os-with-synapse-3
This is ridiculous 😕
This is such a poor decision, needs support
Im using this from GitHub to change the colour of the Hunstman Elite on macOS Big Sur.

I know its not Synapse but it's better than nothing.

https://github.com/1kc/razer-macos/releases/tag/v0.4.2
StefvanHooijdonk
It was something I took for granted when I bought into this ecosystem. No current MacOSX support? Seems odd.. Oh I see steelseries does offer this. Bye!

Thanks for the tip. I've got some Razer gear I'm selling now...
abmanzo
I just purchased the huntsman elite keyboard for my mac, I was going to use it mainly for my job as a developer, and I had no clue when I made the decision to buy huntsman elite that mac is not supported.

My question, After the latest thread about the mac support (a year ago), will synapse 3 be available for mac users in the near future? if not, I have no choice but to return the keyboard.

Note: I know that mac is not a gaming machine, but there is a wide variety of people that tends to buy gaming accessories now for their home office setups (chairs, keyboards, mouses ...) so it would be nice to support mac users for the next-gen devices that you are producing ...


They don't care. That's been made pretty clear. Just dropped $150 on my Naga Pro only to find this out after the fact.
Please make a Mac-version of synapse 3. I got my kitty headphones today and I really like them but when I found out that synapse 3 doesn't work on Mac I felt really disappointed. 160€ for headphones is a lot of money. So Please listen to all of us and make the synaps 3 for Mac.
Indeed. I have quite a few Razer devices and so far could live with it. But not being able to configure the Kiyo Pro? It starts to hurt now.... So c'mon! Pretty please?

Edit: At least, Razer, please give us some transparency here. Communicate! Whats the issue? Is it you? is it apple? Are you considering it? Are you working on it? Did you work on it and just can't get it running? Any information (at all) would be really appreciated!
Just bought a new deathadder. Disappointed that synapse 3 is not compatible with my mac. PLEASE GIVE MORE SUPPORT TO THE MAC RAZER
Hi folks!

One alternative to Synapse is Steermouse if your device is compatible.

Like everyone here, I wasn’t able to use my brand new Naga trinity wired mice with MacOS. Everything went fine on W10 using bootcamp.

As of Big Sur 11.2.3, for getting to use your Razer device with a Synapse 2.0 compatibility, please apply the following steps :

  • Boot on recovery mode (Cmd R), click Utilities menu, then execute :

/usr/sbin/spctl kext-consent add R2H967U7J8

where R2H967U7J8 is the Razer TEAMID.

You can check it has been successfully added by executing the following command :

/usr/sbin/spctl kext-consent list

Execute reboot or close the terminal app and restart in normal mode.

Then, open your terminal and execute :

sudo kmutil load -z -p /Library/Extensions/RazerHid.kext

Allow any requirements needed.

Restart your system, open Razer Synapse. You may need to disconnect/reconnect your USB device everytime you boot for getting synapse to actually detect your device.

All solutions found on this thread :
https://developer.apple.com/forums/thread/649829

PS : please Razer, update your software. Selling a product that can't be fully used is not legal in a large number of country.
Here's another frustrated Naga & Mac user. I postponed my transition to Big Sur due to the lack of support by Razer, hoping for a late Synapse driver update. But now that it is 11.4 (4 versions later!), can't afford not to be up with the latest security updates. Please, please at least produce a mouse driver compatible with Big Sur!! Looking at Logitech now, and a few others. RAZER - please don't leave all us Mac users out in the wilderness...
Just picked up a Mamba Elite mouse for use with my Mac running 10.14. Imagine my surprise when I found out what you all already know. No Mac support? Really, Razer? What is this, 1998? It never occurred to me that a major device manufacturer would not support one of the main operating systems. This is hugely disappointing. I'm afraid that my sharp pen will be out. This needs to be fixed, and stat. Shame on Razer for such near-sighted management.
Just picked up a Blackwidow only to find out no Mac Support? Wtf?
First time buying Razer products but it looks like it is going to be the last
No support for Mac and iOS... Dissapointing.. Please don't leave out those apple fan gamers.
Has anyone looked into a class action lawsuit? Seems like it would be fairly easy to prove they are falsely advertising that the products are supported on the Mac platform. I hear this is illegal in some countries. I am chapped like everyone else but if we don't force the issue they will just ignore us forever.