Synapse won't open | Razer Insider

Synapse won't open



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Seems as though this is still a problem. Just bought a Razer Kraken 2019 and i can not get synapse to open up at all for me! I've tried downloading the 2.0, 3.0, and even an older one and have tried closes out all the razen processes and still cant seem to get it to open?! Please HELP as I love this headset just want to get it to where i can actually hear things in my game
Userlevel 2
saboo.tage
Hi everyone, I recently got a new computer and a Blackwidow Chroma v2, but whenever I want to open synapse to configure lighting, I click the application and nothing happens. The only thing that seems to fix it is an uninstall and reinstall, and the problem returns every time i turn my PC on. The Razer Central application is running, mind you, but when I try to open Synapse therefrom, it doesn't work either. Any experience shared would be appreciated. Thanks in advance.

Did u try to turn off the internet and after that to open the app..??
I also can't get Synapse 3 to open at all. Central works just fine, but Synapse just refuses to do anything. The first time I try to open I get a .NET framework error about some razer dll, but not even removing and reinstalling .NET worked at all.

Tried to install an older version of Synapse 3, but seems there's no way and it just forces you to get the latest one no matter what. Pretty frustrating since my mouse got stuck on settings that I don't use that often.

And yes, contacted support, made me reinstall everything clean, but nothing worked.
i had this problem, i have it now my solution which works for me is : completly unninstall razer synapse 3 ... download new version and instal ONLY i mean ONLY razer synapse (not hue, not chroma light ) !!!!! if u manage to install u can add lightning and macros later ... hope its work, i was frustrated and furious about it for months
KOBAPHbIU_KRAB
Hello to all!
I tried everything written above, but only this helped:
I downloaded the driver and Razer Synapse began to open
http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=1392&nav=0,343,366


This worked for me.
hi i just bought the deathadder chroma mouse and synapse 2 is not openning at all and it appers that my mouse is not supported by synapse 3
So if it's a chroma mouse, it'll only work with Synapse 3. Do you have a guest account or did you register?
the mouse is not being detected by synapse 3 and synapse two is not opening at all.
Userlevel 7
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M-S-G
So if it's a chroma mouse, it'll only work with Synapse 3. Do you have a guest account or did you register?

DeathAdder Chroma is NOT compatible with Synapse 3 (yet). It works only under Synapse 2.0.
@_Anas - uninstall Synapse 2.0, delete deathadder from device manager in OS (with drivers), run CCleaner to cleanup your PC and registry, reboot OS and after reboot install the newest version of Synapse 2.0.
#########EZ FIX install synapse 3 first sync to cloud. Uninstall Synapse 2, clear temp folder then reinstall synapse 2 through the link provided in the synapse 3 client. #####FIXED
HEY RAZER WHAT ABOUT FUCK YOU? AND YOUR SYNAPSE 2 SHIT IN QUARANTINE I NEED TO BE LOGGED IN ONLINE TO FUCKING PLAY GAMES? FUCK YOU CUNTS
razer is a joke, can't even make a software that opens up. some of their sites are labeled "not safe". are you kidding? you can make entire PCs, but not a software? go fix yourself, i just bought these razer products and i'm contemplating about returning them or burning them. you choose.
Yeah, this is obviously an ongoing problem with no solution. BYE BYE RAZER!!!
I had an old Synapse that did this, bought as newer one foolishly thinking Razer had gotten their act together. Launch game, then find out my keys are borked. Try to open Synapse, but it asks me to sign in, OK, I sign in. Then nothing. It shows me stupid account settings, but Synapese will not open.

The *fix*

  • Open Task Manger and kill every single Razer everything.
  • Wait a second.
  • Relaunch the app
  • Wait several seconds.
  • Launch Synapse.

I literally almost lost my game of League of Legends because this garbage app can't figure out how to function.
saboo.tage
Hi everyone, I recently got a new computer and a Blackwidow Chroma v2, but whenever I want to open synapse to configure lighting, I click the application and nothing happens. The only thing that seems to fix it is an uninstall and reinstall, and the problem returns every time i turn my PC on. The Razer Central application is running, mind you, but when I try to open Synapse therefrom, it doesn't work either. Any experience shared would be appreciated. Thanks in advance.

Similar problems but instead I get "Failed to start", ITS BEEN A WHOLE MONTH!
Using Synapse 3.0. Same problem with Razer Nari Wireless, "Failed to start".
Update. Fixed. Just open the Control Panel -> Programs -> Uninstall program -> Change -> Repair -> Restart the PC.

Didn't require to turn on/off programs, reinstall drivers / .NET framework, etc.

I also have Synapse 2 installed near by, which runs fine. Razer DeathStalker keyboard not support 3.0.
Userlevel 7
oof, i feel bad about all the people with razer problems, and the only razer problem i have is that I am too lazy to go to the garage and get my razer kraken box and connect it with synapse so i can get some razer silver lol
Back to the topic. This is a temporary solution. I.e. after you will restart your PC it will be broken again. So if you want to switch settings - it's require to repair this thing each time...
Just opened up my brand new Razer Blade and boy if this isn't is going straight back to the store tomorrow. Two years of complaints and no fix yet? Wouldn't the customers Razer already lost to this issue have fully paid for the fix and then some? Give me a break. This is how not to stay in business. For the money we pay, we deserve a fully functional laptop out of the box---not the beta version that this thing is.
Have had a long conversation with support via chat/e-mail, tried a lot of things, but, seems to, developers has no idea at all how to fix it and continue to repeat basic things like "reinstall", "install .NET framework" and etc. / take your pick.

Also have tried several methods from youtube, but none of the fix the problem.
1. Windows firewall option. Seems to I don't have such trouble.
2. Services. I've checked it - have both of them. So. It's not a solution for me.
3. Device manager.
4. Turn off components. I've left only Synapse and Cortex. Same, no result.
*. Also tried to turn on/off things in autoload, i.e. when Windows starts. No effect too.




the best solution what worked for me is to throw it away and buy from a different vendor. sad but true.
After the last update Synapse started to run finally, it seems to. But now another thing - I see no audio options in the program at all. Where have they all gone?

Or, probably, it's not recognizing my Nari headset now...
Update. After restart things back to the same - doesn't run. I've also noticed some new things in autorun. No idea for which they purpose for, but seems to it's no matter if you turn them of, i.e. Synapse will not run as always.