trouble in razer synapse | Razer Insider

trouble in razer synapse

  • 29 November 2022
  • 1 reply
  • 3 views
N
my razer synapse did an update recently and now I don't have any of my presets for lighting on my keyboard and mouse. It's like the system just forgot that I have any razer products on the home page and now I can't edit them either. Any help would be much appreciated

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Razer.Speedcr0ss
Userlevel 7
NorahDaniels
my razer synapse did an update recently and now I don't have any of my presets for lighting on my keyboard and mouse. It's like the system just forgot that I have any razer products on the home page and now I can't edit them either. Any help would be much appreciated


Please gather your Razer Synapse 3.0 logs first. Once done, please upload the files to any online drive accounts and delete all Razer-related files using the Razer Driver Clean-up tool: https://rzr.to/Tf53xj. Let me know how it goes. Feel free to submit a case to our Support Team or send me a PM, and I'd be glad to assist.

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