Vote for Synapse 3 for Mac! | Razer Insider

Vote for Synapse 3 for Mac!

  • 1 September 2020
  • 39 replies
  • 48 views
Z
Userlevel 4
Hey Razer, I edit feature films 8 hours a day and game on the weekends with razer hardware. I do all this on a mac and would LOVE to recommend it to my colleagues in film, TV and the pro photo world. I got the Razer NAGA Trinity per Eddie Hamilton's recommendation (MI, X-Men, etc) and the hardware, imo, is the best out there. I was so convinced that I got the BlackWidow Keyboard as well.

But we need synapse 3 for Mac! It would help me so much to have a hypershift key and it would allow me to start looking into upgrading to your newer tech if it was only supported on Mac. Please get this fixed so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base. However, from our perspective, synapse 3 is never coming out of beta which is insanely frustrating to thousands of your paying customers (based on the number of mac threads in the forum).

I'd like to reach out to my fellow mac users to see how many are in the same boat as I am. Please vote below and make some noise!

How many mac users do we have here?

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39 Replies

J
Userlevel 7
I dont own a mac, but have used it on multiple occasions. If or when the synapse gets its Mac compatibility, it will be cool.
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
T
Hi Razer - I've been using the Razer Naga for the past 6 years in an office setting in data entry and programming. The 12-button configuration has immensely improved my throughput with the capability to build macros for commonly used functions (cut, copy, paste, find on page, toggle left/right in browser tab, resize window and much more. Then I discovered the ability to set up and toggle between profiles without having to click into the synapse application (MIND BLOWN)! I had to get one for my house as well.

I loved the product so much that I recently purchased a Black Widow Elite keyboard to start getting additional macro functionality out of my F-key buttons, only to find out it wasn't supported on Synapse 2.0 (DEVASTATION - and a waste of money). Now I'm finding out that Synapse 2.0 is deprecated with MacOS Catalina and beyond, I'm getting daily notifications that Razer Synapse will become incompatible with a future update of MacOS and it feels like my world is crumbling!

I'm actually having to stop recommending Razer mice to all of my co-workers (we're a Mac-only outfit) because of the loss of support and functionality. Please consider keeping us productive at work, at home, and everywhere in between with support for future versions of MacOS!
G
I acquired a Razer mouse since is more comfortable than the classic magic mouse of Apple and I enjoy playing games in my MAC... but I have noticed that sometimes Synapse 2.0 doesn't work properly.
T
Bravo Razer! You managed to make a mouse that is incompatible with MacOS. Pretty sure you actually have to try to do this in 2020. Now I have to return this mouse I got for my son's birthday and replace it with something that will absolutely not be a Razer.
FiszPL
Rank
Userlevel 7
Badge +1
Not a Mac user, but I'd like to see, that Razer will be really for ALL gamers, not SOME gamers 🙂
S
while having many Razer devices i was not really searching if there might be an issue before getting my Huntsman Elite, Kraken TE and Deathadder v2. After reading about Razer letting MacOS user in the rain with new hardware i was shocked. Info from support, telling me there might be Synapse3 in future is still not enough....
PLEASE give MacOS Synapse3 more priority. For now, it looks like razer just dont cares!

Dont let us down!
M
I’d like to see, that Razer will be for ALL users, not just GAMERS :cool_:
A
im a new razer user and I love your products, but i cant customize them cuz i have to use synapse 3.0 which is windows-only
T
I just bought a Corsair Scimitar Elite and Icue for Mac works perfect on Catalina and Big Sur. I still use the Tartarus Pro without any keybindings. The Scimitar fits pretty nice in my hand - I would have loved to use the Naga Pro, since it's also wireless, but at least I have a working solution.
Still pretty disappointed how Razer could drop the support of an already sold product. It's like you can not put normal fuel in your car anymore. I hope someone of the Razer team reads this someday and they follow their promises they made with this product.
N
This is insane! Macs finally have good GPUs and blow the doors off a lot of windows computers on benchmarks now. Added all of iOS market to new M1 Macs and now Razer ditches Mac....... I have spent a lot of money with Razer, I have like 2 naga mouses, 2 trinity, 4 orb weaver/tartarus, I had the nostrum before that, have a Razer Core eGPU. Now I can't use any of it! The problem with Razer is they are always trying to make their software with new features all the time. I could care less, just make key binds and macros work and leave it the hell alone. That would not be hard for them to do to make Mac users happy and still get our money.
M
ZFowlerEditor
Hey Razer, I edit feature films 8 hours a day and game on the weekends with razer hardware. I do all this on a mac and would LOVE to recommend it to my colleagues in film, TV and the pro photo world. I got the Razer NAGA Trinity per Eddie Hamilton's recommendation (MI, X-Men, etc) and the hardware, imo, is the best out there. I was so convinced that I got the BlackWidow Keyboard as well.

But we need synapse 3 for Mac! It would help me so much to have a hypershift key and it would allow me to start looking into upgrading to your newer tech if it was only supported on Mac. Please get this fixed so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base. However, from our perspective, synapse 3 is never coming out of beta which is insanely frustrating to thousands of your paying customers (based on the number of mac threads in the forum).

I'd like to reach out to my fellow mac users to see how many are in the same boat as I am. Please vote below and make some noise!


In Reply to ZFowlerEditor,

I swear it's as if your post and call for vote took the words right out of my mouth. I'm an Animator and with programs such as Maya, I desperately needed a mouse with as many keys as I could get for the hotkeys and so have been using Razer's Epic Naga Chroma, and am more then likely going to purchase the Naga Trinity Pro! Being an Animator I use MacOS, Windows 10 and Linux. If I had to pick an OS preference, I'd pick MacOS hands down. Mainly because of how closely it runs with Linux, being they're both Unix based systems versus the ms-dos system that is Windows. And now that Apple is getting away from Intel(IBM) processors in favor of their own in house made processors a lot of apps and drivers won't even work on their units, because their architecture is different. All this said, with Apple's upcoming new security measures in MacOS BigSur coming soon Razer will either have to update Synapse 2, or abandon Mac support all together. And with regards to them choosing to hopefully continue and support their Mac Community users Razer should just release Synapse 3 and I'd also love to see them support Linux one day! Come on Razer, don't hold out on your Mac minority community! We shouldn't be silenced and left hanging onto an outdated software with failing drivers you guys have appropriately labeled as, "Legacy"!

~Respectfully,

Mike Stumbo
A
I'm a Mac user and I really need functionality and support for my Razer device as well. Don't leave us hanging, Razer!
S
Maybe if they just maybe added support for more razer items through razer synapse 2 then I would be satisfied. And if they would have time then update it so it looks a bit more like synapse 3.
A
Userlevel 7
It will be cool enough if synapse work in mac and it will be easy I guess
B
Now that Big Sur is out my synapse 2 is pretty much dead.
Y
I’ve been using Razer for more than 5 years. I planned to buy Mac soon for my daily use and the Razer Pro Type and Razer Pro Click really attract my attention. However, if there’s no further information about Synapse 3 release for Mac in the near future (at least few months after I bought Mac), I’ll just leave Razer for good..
A
WHY DO YOU RELEASE A GOD DAMN IPHONE CONTROLLER BUT STILL NO FKN UPDATES ON SYNAPSE 3 ON MAC?!?! I am legitimately dumbfounded right now.
So Razer is only for SOME gamers...(all mobile devices) and NONE on Mac...Yeah..really makes total fkn sense right now....
P
Hi all,
As many, I've used Razer products for years with my PC's. I have two sets at home.
For work, I just bought Pro keyboard and mouse - sucks not to have Mac support for such great products.
Everyone at the office asks about these, its sad to say that Mac support isnt there.

Come on guys are Razer!
4
I am a Mac beta tester and used to things not working. However, the reluctance of a company to support an OS is just industrial suicide. My mouse works but Synapse 2 it driving me up the palm, to the point I will uninstall it. My Razer eGPU works great and I am looking forward to the 6900 GPU.
but given that the OS is in no way supported, these will remain my two purchases unless I see an improvement.
A
This is so so disappointing that there is no support for this yet. I just bought a new Ornata Chroma and was not pleased when I couldn't update anything on the keyboard. I am so upset..Come on Razer..This just isnt cool
E
The official policy is that all future support will be through Synapse 3.0 for Windows only.

I'm not going to dispose of my hardware, but I will not buy another Razer product until support for 10.16.x (Big Sur) is explicitly stated.
P
I too am frustrated by the lack of macOS support from Razer. It's entirely irresponsible. At the VERY least, open-source the mac version instead of deserting customers. As a software engineer, I am very close to writing my own replacement.

The openrazer project (https://openrazer.github.io/) seemed promising but only works on Linux. Seems like razer_test (https://github.com/z3ntu/razer_test) is our only hope, but the author does not have time to maintain.
B
We need a real driver to work, even if it's a Synapse 3 "light".
For playing with colors instead of staying with a dead dark device : https://github.com/1kc/razer-macos
N
ZFowlerEditor
Hey Razer, I edit feature films 8 hours a day and game on the weekends with razer hardware. I do all this on a mac and would LOVE to recommend it to my colleagues in film, TV and the pro photo world. I got the Razer NAGA Trinity per Eddie Hamilton's recommendation (MI, X-Men, etc) and the hardware, imo, is the best out there. I was so convinced that I got the BlackWidow Keyboard as well.

But we need synapse 3 for Mac! It would help me so much to have a hypershift key and it would allow me to start looking into upgrading to your newer tech if it was only supported on Mac. Please get this fixed so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base. However, from our perspective, synapse 3 is never coming out of beta which is insanely frustrating to thousands of your paying customers (based on the number of mac threads in the forum).

I'd like to reach out to my fellow mac users to see how many are in the same boat as I am. Please vote below and make some noise!

From a film editor who uses Razer Trinity as an integral part of my workflow:

I 100% AGREE!
V
Another video producer here!
I have to use both Mac AND Windows because I teach video editing at the collegiate level, and wish that I could truly enjoy my Razer products on both systems... it's so bad, it feels personal.
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