I have the same problem.

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I fixed my own problem. It turns out Synapse 3 loads itself when the internet connection is not available at this time.

If internet connection is not present, Synapse 3 crashes and hangs the internet connection until connection service is restarted ( I will record a dedicated video to show how this method works and I hope the folks from Razer find this useful too ). To fix it do the following:



1. Open windows services manager and set all Razer related services to "start: Automatic ( delayed )"

2. Open "msconfig.exe", go to "Startup". Write down all the Razer related commands that are being executed and uncheck the checkbox next to their names.

3. Open "Task Scheduler". Expand down its library and create a new folder. Name it "Razer".

4. Click on the "Razer" folder you created in point (3) and Right-Click in the white window on the right.

5. Select "Create New Task..." and a window will appear similar to the one below.



6. Give it the paths to the executables in point (2), make the task run with administrator privileges and only when an internet connection is present.

Today I will make a whole video for this so sit up tight.

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The video is ready to be watched. Please Razer, fix that so not every user must go trough all that ;)

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The error different after the last update. The problem is getting worse. I cannot fix it with the traditional method.



Application: Razer Synapse 3.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.NullReferenceException

at Razer.Synapse3.App.TaskSchedulerOnUnobservedTaskException(System.Threading.Tasks.UnobservedTaskExceptionEventArgs)

at Razer.Synapse3.App+<>c.<RegisterGlobalExceptionHandling>b__44_3(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEventArgs)

at System.Threading.Tasks.TaskScheduler.PublishUnobservedTaskException(System.Object, System.Threading.Tasks.UnobservedTaskExceptionEventArgs)

at System.Threading.Tasks.TaskExceptionHolder.Finalize()



Faulting application name: Razer Synapse 3.exe, version: 3.1.627.5, time stamp: 0xede90e68

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x12b88aae

Faulting process id: 0x1d04

Faulting application start time: 0x01d4fe91d35fb820

Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\WPFUI\\Framework\\Razer Synapse 3 Host\\Razer Synapse 3.exe

Faulting module path: unknown

Report Id: 4d936b11-6a85-11e9-a5a4-5048494f4e43



Fault bucket, type 0

Event Name: CLR20r3

Response: Not available

Cab Id: 0



Problem signature:

P1: Razer Synapse 3.exe

P2: 3.1.627.5

P3: ede90e68

P4: Razer Synapse 3

P5: 3.1.627.5

P6: ede90e68

P7: 1c

P8: 6

P9: System.NullReferenceException

P10:



The contents of REPORT.WER of the crash log:

https://drive.google.com/file/d/1YLpHzak3QtvnWVaQDUGd3ciWRuLPDked/view?usp=sharing

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