Anyone here faced similar issue? Can you help me to fix this issue? It's horrible for me to work without the macros :frown_:
N.B. I've already contacted Razer Support and provided them all info ... they're looking into it and will get back to me in 48 hours. I posted this thinking that maybe someone else can help me with this issue in the forum.
Thanks.
I've been using Synapse 3 for these 3 devices for a long time -
- Razer Basilisk
- Razer BlackWidow Chroma V2
- Razer Firefly
billdal7The workaround by @billdal7 works well and fixes the issue. 👆
hi friend...i had the same problem too but i solve it..listen me you can put your keyboard to another pc who need to download synapse 3...then you need to go to setting and there is an option reset...here you can reset your keyboard to factory reset...after that your problem solved...you can connect your keyboard back to your pc
billdal7ok thanks I will try this.
hi friend...i had the same problem too but i solve it..listen me you can put your keyboard to another pc who need to download synapse 3...then you need to go to setting and there is an option reset...here you can reset your keyboard to factory reset...after that your problem solved...you can connect your keyboard back to your pc
billdal7can you explain in more detail? I can't understand a word your saying tbh
hi friend...i had the same problem too but i solve it..listen me you can put your keyboard to another pc who you need to download synapse 3...then you need to go to setting and there is an option reset...here you can reset your keyboard to factory reset...after that your problem solved...you can connect your keyboard back to your pc
retrovilleSilverSand917You can try what @billdal7 mentioned, its a good work around for the reported issue.
Решил ли кто-нибудь эту проблему , скажите пожалуйста?)
DavincitkDidn't get you, what was your question ? 15inch blade is again the laptop, you can try resetting it by connecting to another computer as well.
The problem with @billdal7 method is my keyboard is attached to the laptop in my case since I am using a 15in blade.
tonmoyajizeAny response yet? I just picked up the Trinity and can't get the app to open. Getting the same error code. Mouse is working fine but I'd like to change the RBG setup. Thanks!
N.B. I've already contacted Razer Support and provided them all info
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