blackshark v2 thx spatial audio issue after recently synapse 4 update | Razer Insider
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blackshark v2 thx spatial audio issue after recently synapse 4 update


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86 Replies

  • Insider Mini
  • 2 replies
  • March 30, 2025

Hello, i found out that the problem is from THX program it self, and i found out by going to Settings > Sounds > Advanced settings > Audio enhancements. it was on THX, so i set it to off. then even on synapse 4 i still use THX but its doing fine, no problems.


  • Insider Mini
  • 7 replies
  • April 8, 2025

Hello guys, I hope everything is fine.

I have been using synapse 3 since the problem started but reinstall windows yesterday because of some problems. I wanted to try synapse 4 to see if the problem continues. At last, everything is working perfectly for me.


  • Insider Mini
  • 7 replies
  • April 17, 2025

GUYS, I have great news! I installed Razer Synapse 4, 5 days ago and it’s working fine now. The problem is finally fixed!


  • Insider Mini
  • 3 replies
  • April 26, 2025

Yes, finally. Razer u have restored my faith in u. Thanks!


Killer23cr wrote:

GUYS, I have great news! I installed Razer Synapse 4, 5 days ago and it’s working fine now. The problem is finally fixed!

share the link to the app


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7380 replies
  • May 2, 2025
dailyVeronicacast843 wrote:
Killer23cr wrote:

GUYS, I have great news! I installed Razer Synapse 4, 5 days ago and it’s working fine now. The problem is finally fixed!

share the link to the app

https://www.razer.com/synapse-4


nop its not working ,yet its a total mess on my blacksharkv2 +usb sound card  +win 11

some times its a reverse on left and right driver and some times its random on every install.

the fact is even before this THX was a level under DTS or DOlby atmos /

but i found the permanently fix for it…. never ever buy razer products again  , dosent matter if its a laptop.gaming  chair . mouse or headset , they spend more on advertising rather than QC .

 


FatehSYNC
  • Insider Mini
  • 1 reply
  • May 28, 2025

Go to “?” option in right side top and factory reset. That fixed it for me


Jayrayme
  • Insider Mini
  • 1 reply
  • June 11, 2025

Reverting to synapse 3 & drivers uninstall solved it for me.

But anyone tried this :

https://mysupport.razer.com/app/answers/detail/a_id/13563/~/razer-blackshark-v2-hyperspeed-firmware-updater-%7C-rz04-0496

I’m keeping synapse 3 but maybe after firmware update the 4 is working ?


woeihaur84
  • Insider Mini
  • 71 replies
  • June 25, 2025

Razer serious no take action for this ? i already come trying synapse4 third still problem on this issue ! my blackshark v2 still reversed sound ! they keep advertised upgrade version 4 , but not yet solve this all old problem ! 


  • Insider Mini
  • 2 replies
  • July 7, 2025

Just updated to version 4, it turned out in vain, THX does not work. More precisely, when you go to the tab where you can move circles to check, when you click on the circle there is sound, but as soon as you move it, the sound disappears and the position in space itself does not change by ear ... Reinstalled, erased the drivers, THX is installed in the control panel, but it does not work. I will go back to version 3, with no other program on my PC there was such sex as with this razer


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