On the Ornata V3 keyboard (firmware 2.2.0.0), when pressing the mute button, the sound is muted, but the button does not light up red as in Razer Synapse 3
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Happens as well for the Nari Ultimate. For me it appears to flash the red led for a moment, but then quickly turns it back off, checking synapse shows that it did mute (most of the time, but not always). Worked fine with synapse 3, only happening with Synapse 4.
Also, can my mic please stop resetting back to 50% randomly? My discord buddies complain 2-3 times over a two hour session about my mic getting quite, and sure enough checking synapse shows that its back to 50%.
- Razer Support
- 65 replies
Hey guys,
If you continue to experience the issue, can you send me a PM with your Synapse logs which will help our team in their investigation? You can upload them to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it. Please also include the serial number of your keyboard so I can verify it in our system and check for applicable workarounds that might address the LED issue.
*Thread locked to curb conversation to PM.
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