Replies posted by asdfkljadsf | Razer Insider

Replies posted by asdfkljadsf

2 Replies

R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

Razer doesn't care: " Subject: Razer Blade 14" (2021) - Unable to charge via third party C cables Response By Email (Sheila C.) (24-Sep-2022 02:44 AM) Hi, Joshua. Warm greetings from Razer! I sincerely apologize for this mishap as this is not the experience we covet for valuable customer's like you. However, we have policies to adhere. Thus, the best that we can offer is to send a Power Adapter compatible to your unit. As mentioned, your feedback is duly noted and shall be forwarded to our management. Should you need further assistance and clarifications, just send us an email (through this thread) and we will be here more than happy to help you. Thank you for contacting Razer. Have an awesome day ahead. All the best, Sheila Razer VIP Response Team" I'd suggest getting together a class action suit.

175
V
9 months ago
J
jeanf19
posted in Systems

Razer Blade 14 - unable to charge the laptop with usb c

Razer is wholeheartedly refusing to help, and when I posted the issue in here, blocked my account from posting without moderator approval so that I couldn't show you all just how terrible their support is. They aren't going to support their products, and they intentionally block third party devices from working. They aren't going to help, nor do they care: Hi, Joshua. Warm greetings from Razer! This is Sheila, part of the Razer VIP Response Team and one of those overseeing your case. I understand your position and I'm truly sorry for this mishap. However, please note that Razer Limited Warranty does not cover: problems with and/or damage to the Product caused by using accessories, parts, or components not made by Razer; Razer does not warrant that the operation of the Product will be uninterrupted or error-free. ALL SOFTWARE AND THIRD PARTY PRODUCTS AND ACCESSORIES PROVIDED WITH THE PRODUCT ARE PROVIDED "AS IS". You assume the entire risk as to the quality, performance, accuracy

3
A
1 year ago

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