Replies posted by Sheikhm007 | Razer Insider

Replies posted by Sheikhm007

4 Replies

J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

kaption123https://mysupport.razer.com/app/answers/detail/a_id/4868 check out this link might help new feature. You can pair it to different dongles. Razer pairing software. I did this 2 times but it doesn't work the mouse disconnects when i remove the wire and doesn't connect in 2.4 mode. It only works on bluetooth or wired and when i move to 2.4 mode it blinks the white profile light after few seconds and nothing happens. What should I Do to fix this ? And could you tell me how the mouse should usually behave when moved to 2.4 mode ? Are the rgbs supposed to turn on automatically on that mode ?

41
Razer.Speedcr0ss
1 year ago
J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

Razer.Speedcr0ssThe LED indicators only work with Bluetooth pairing. Once you toggle the mouse button to 2.4GHz mode and connected the dongle to a computer, the device should automatically look for the dongle and pair. Oh no. Sorry to hear that. Did you try the recommended steps from my screenshot showing how to troubleshoot when there's an issue pairing via a 2.4 GHz connection? Try changing your modem's WiFi channel (non-overlapping channels are 1 to 1, 6, or 11). Also, it's good to connect your computer to a 5GHz WiFi connection and dedicate the 2.4 GHz for your peripherals. Otherwise, link the PC via an Ethernet cable to avoid wireless traffic/interruption. If your device's warranty is still up, please request a replacement from your reseller or send me a PM if you've bought it from the Razer Store (razer.com). I am also facing an issue with the 2.4 GHz mode in my DeathAdder v2 Pro, The Bluetooth and Wired connections are working fine, Everything including the drivers and Mouse

41
Razer.Speedcr0ss
1 year ago
S
Sheikhm007
posted in Mice and Surfaces

Razer Deathadder v2 Pro's 2.4g mode not working.

I did it and it shows The best drivers are already installed. I had uninstalled and reinstalled the synapse 3 app then it started showing the name Razer Deathadder v2 Pro when I insert the dongle but it still doesn't connect with the mouse. The mouse is working perfectly in Bluetooth and Wired connection but when I switch the slider to 2.4 mode it doesn't turn on the rgb, but the profile white light blinks after few seconds. What should I do to fix this problem ? The dongle is not connecting with the mouse like it should do.

3
S
1 year ago
S
Sheikhm007
posted in Mice and Surfaces

Razer Deathadder v2 Pro's 2.4g mode not working.

And one more thing, When I connect the mouse with wire the synapse app recognizes the mouse but when I do with bluetooth it doesn't show in the app.

3
S
1 year ago

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