Replies posted by Chachakoala | Razer Insider

Replies posted by Chachakoala

11 Replies

dekades
dekadesCommunity Cowboy
posted in Audio

THX SPATIAL AUDIO | Be Immersed in the Game

MaximusisbackSend a support ticket, they will probably ask for some sort of proof that you bought the product. Same as above

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3 years ago
dekades
dekadesCommunity Cowboy
posted in Audio

THX SPATIAL AUDIO | Be Immersed in the Game

DarkraihsI have a razer kraken and want to claim my razer 7.1 surround code, but I lost my box for it, is there anything I can do still? You could try to register your headset in your account with the Serial number. The serial number is hidden under your left ear pard if i remember well. Product registration web url is https://www.razer.com/product-registration You'll be sent a 7.1 licence activation code

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3 years ago
dekades
dekadesCommunity Cowboy
posted in Audio

THX SPATIAL AUDIO | Be Immersed in the Game

I don't know the quality difference between 7.1 and THX software in terms of quality nor if it is worth upgrading. I haven't tried the THX software demo either. My point was that the standalone software for THX is running like the 7.1 separate software, so yes, you can use it with any audio device. And yes, the Kraken TE (through the USB dongle) and the Nari headsets (I have the Essential) unlocks the THX but WITHIN Synapse 3. They do not give a free key for the THX software. So my other point is that if you want THX with any audio outputs, then you need to purchase the standalone software. If you don't, then in Synapse 3, the THX tab will be unlocked when a THX certified headset is detected by Synapse (the kraken TE usb DAC and the Nari usb transmitter - the wireless headset has to be on and paired). See picture attached. And yes, the 7.1 software is not broken, I got a free key - by registering a Kraken 2019 headset - and activated it the very last week.

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3 years ago
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darkanyel9
posted in Razer Support

Mic Monitoring (Sidetone) doesn't work

In order for the sidetone to work properly, you have to set your headset volume to the max and reduce the volume on Windows. That defeats the purpose of having a volume control on the headset but that is what I found working on the Nari Essential. In your case, you could 'sort of' change the game volume with the chat mix wheel, wich I don't have on the Nari Essential.

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3 years ago
dekades
dekadesCommunity Cowboy
posted in Audio

THX SPATIAL AUDIO | Be Immersed in the Game

what's wrong with this topic? i received 300 notifications since this afternoon!

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3 years ago
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FloridaBoi
posted in Audio

Razer USB Audio Controller Buttons Not Working

for what it's worth, I changed my settings for the Razer Kraken TE Game device to 16bits-48khz instead of 24bits so it maches the settings of the Synapse Razer THX Audio virtual audio device. Before doing that, i had tried to remove and reinstall synapse 2 with no result. I even tried the reset device thing but all it does is create the default profile for the device.

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3 years ago
dekades
dekadesCommunity Cowboy
posted in Audio

THX SPATIAL AUDIO | Be Immersed in the Game

magictimWe had the THX audio system option when we purchased the Raze's headset. Do we still need to purchase this THX system? And what's the difference between both? Moreover, will it have a mobile version that allows us to modify the earphone performance? (I know the Dolby Atom installed in RazerPhone2, but just asking for an alternative.) If you have a THX enabled headset that unlocks the feature in Synapse 3, then you don't need to buy this standalone software. This software bring the THX thing to ANY audio device (usb, onboard jack, etc...) and any headset then. It's an upgrade of the 7.1 Surround software we were given free with a 2019 Kraken, which was already an upgrade of the Razer Surround (synapse2 era). Buy it if you want to have THX (it would mean that you are happy with it) on any system that doesn't have a Synapse3/THX enabled device (like the Kraken TE or the Nari).

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3 years ago
Koutport
KoutportInsider Mini
posted in Razer Synapse

SYNAPS3 NOT RECOGNIZE NARI ULTIMATE

I had the issue and solved it by pluging the dongle into another usb port (so a new device is detected), then plugged it back to the original usb port and it was dectected again. You might also try to remove it from the devices management. Hope it helps.

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3 years ago
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Acceptablevampire
posted in Audio

Kraken tournament edition (thx dongle)

You don't have to stick it if you don't want to. Mine is laying on the desktop and the cable length helps a lot. However, it looks as adhesive as double sided tape for paper, so you should be able to remove it afterwards. You'll need to clean the surface though, as some glue might be left on it. The button/wheel you are talking about in the chat mix volume knob. It allows you to have your chat/communication sound louder than the game sound (or vice-versa) provided you're game sound is output tu the Kraken TE Game device and you communication/vocal chat is output to the Kraken TE Chat audio device. The best way to achieve this is to use a third-party software for your chat/vocal (Discord, Skype, Teamspeak or whatever). The ingame vocal/chat is most often mixed with the main game sound (output to one single device).

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3 years ago
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Chachakoala
posted in Razer Support

Mamba TE / I need to calibrate each time the PC starts

Sorry I did not get the alert for this post. PM sent via PM to Razer.RedPanda

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4 years ago
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Chachakoala
posted in Razer Support

Mamba TE / I need to calibrate each time the PC starts

So I contacted the Razer Support some weeks ago and was promised to be sent instructions to manually uninstall and clean Synapse 3 and Mamba TE drivers. I never got the instructions and I believe it won't have worked anyway. So i'm calibrating each time I plan to play games with the mouse.

5
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4 years ago

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