Replies posted by _STF_ | Razer Insider

Replies posted by _STF_

5 Replies

G
GoldenYellowPEARLever941
posted in Razer Support

Stuck on "The current settings on your camera is different from Razer Synapse."

Fearless_SoulYeah I did a clean reinstall and signed in as guest, I still can't change my settings :/ #metoo The popup is gone but no settings can be made :frown_:

87
Razer.Speedcr0ss
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

I also got the update. The message is gone, but I cannot do any settings or activate the preview. :-/

65
P
3 years ago
G
GoldenYellowPEARLever941
posted in Razer Support

Stuck on "The current settings on your camera is different from Razer Synapse."

Same issue here. XSplit VCam is able to use and control the camera settings. Synapse is not.

87
Razer.Speedcr0ss
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

Since I cannot edit my post here is the path to the logfile: C:\\Users\\%username%\\AppData\\Local\\Razer\\Synapse3\\Log\\Razer Synapse 3.log

65
P
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

Hi, I have the same problem. Scrolled a bit through the files and found a synapse logfile () which states: 2020-11-10 18:13:12.5962 INFO 1 Profile Get By Device Handle: Name: Razer Kiyo Product_ID: 3587 (0xE03) Edition_ID: 0 (0x0) Vendor_ID: 5426 (0x1532) Layout: 0 (0x0) Serial_Number: UNKNOWN Firmware_Version: Handle: 159081587 (0x97B6473) Type: 12 SKU_ID: RegionId: 0 Feature Name: Profile Feature Id: 3d1bd574-cce9-4268-ad3a-95a78dc2ff53 Profile Name: Default Profile Id: 0ff42aac-26f5-43df-a8ab-1fe0ed31967a 2020-11-10 18:13:12.6192 INFO 1 Device Name: RAZER KIYO Stack Trace: System.Runtime.InteropServices.COMException (0x80070002): Error Refreshing Camera List bei WebCamLib.CameraMethods.RefreshCameraList() bei Touchless.Vision.Camera.CameraService.get_CameraMethods() bei Touchless.Vision.Camera.CameraService.<BuildCameraList>d__8.MoveNext() bei System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) bei System.Linq.Enumerable.ToList[TSource](IEnum

65
P
3 years ago

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