![](https://uploads-us-west-2.insided.com/razer-us/attachment/538486_57bd572e56c273bb6a58a0f62939db80.png)
Clicking either button does nothing and no other UI controls on the screen (e.g. Advanced Settings) do anything.
Therefore I can't adjust my zoom or any other camera settings.
Help please.
Windows 10.
cvd5g
Hi there, I just received it, installed and I'm having this same issue? I have done everything suggested in this forum without any fixes.
Help :)
Hekwen
Hi,
just performed all the previous steps, from selecting an updated driver to perform a clean uninstall & reinstall - without any luck ... any plans when an updated, well tested, version of this will be available?
Just asking as I do have another 10 days to return the hardware ...
Razer.SpeedCr0ss
Thanks for letting me know. I've replied to your PM. I'll wait for your follow-up.
Whitecountysmart971
I'm having the same issue, what can i do? I did Clean install too :slightly_sad:
formergr
This worked for me too, though I did have to restart (again) after uninstalling ChromaCam for it to finally work.
Hekwen
Another update on ChromaCam -with the latest Version 2.6.2.1 (Rel. Date 2020-11-30) the issue seems to be resolved.
I did install ChromaCam again, and now both Synapse and ChromaCam can access the Kiyo.
GraniteGraypulsequick559
Try to rest your camera for better result. I have done this setting and tis working good. I have installed the smal security cameras in my house with the help of local service.
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