Replies posted by sozzle | Razer Insider

Replies posted by sozzle

18 Replies

X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

772039670I think I have found the solution. This is only my case. The crash happened after I did a color calibration, I went into color management and removed the color profile I added (leaving the original blade profile) and everything works. This is only my case and other people might have different reasons, but I hope this helps some of you guys. I can confirm that this fixed it for me too. Search, color management - - Make sure everything in Advanced is set to default - Under profile, click Remove on any profiles associated w the device. Restart. Worked for me.

20
Razer.Speedcr0ss
3 years ago
X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

Razer.Speedcr0ssHey everyone! Thanks for sharing your feedbacks and solution. Feel free to send me a PM so I can submit a case. I have. I restored my computer. It was fine until I updated everything. Then the crashing started. I've been sent in a restore file with updated drivers. I don't see this helping. It has to be a driver/synapse thing. I also got a BSOD for mem management shortly after the system restore. Has anyone had that too?

20
Razer.Speedcr0ss
3 years ago
X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

As of now, it's still crashing. I'm working with the engineering team in a case in email. It was fixed briefly after updating to 20HD then it broke again. The recommendation though (if your fans are running at high speeds) reset Synapse for your System (open Synapse, click on Settings, Reset, then Reset again on your computer's model - don't worry this won't reset the windows). Now you'll need to click into settings and then quickly click on Multimedia keys so that F keys aren't the goto (if this bothers you). Otherwise your system is set back to Auto and the fans will adjust as the system sees fit. Anyways, realllly needing that Synapse fix. :)

20
Razer.Speedcr0ss
3 years ago
X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

This is the event logged that caused the crash. There's a bunch of these. Faulting application name: Razer Synapse 3.exe, version: 3.1.627.5, time stamp: 0xff25eddb Faulting module name: clr.dll, version: 4.8.4300.0, time stamp: 0x5f7e61bb Exception code: 0xc0000409 Fault offset: 0x0060cd78 Faulting process id: 0x2f28 Faulting application start time: 0x01d7094c76677c0e Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\WPFUI\\Framework\\Razer Synapse 3 Host\\Razer Synapse 3.exe Faulting module path: C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\clr.dll Report Id: 87d634b5-b519-43e7-99fb-360f33a55405 Faulting package full name: Faulting package-relative application ID:

20
Razer.Speedcr0ss
3 years ago
X
xKaoticProdigyx
posted in Razer Support

synapse 3 crashing

Howdy! I thought this was fixed with the 20HD update (received on Saturday) but it started crashing again a day later. This definitely needs to get resolved and fixed as it's looking more widespread.

20
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

HEY ALLLL! FYI. I received the Windows update 20H2 today and it solved the issue. Phew, was about to format the PC today. Hope yall get it fixed!

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

I'm curious, has anyone tried to format their PC to fix and it's failed? @daJay187 have you?

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

Hello, this is what I see:

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

asorgejrHi, I checked the services, I also ran sfc /scannow as Administrator. All services were running except for one named "Razer Chroma SDK Server" (see attached for the list of services), and the scan reported that it "did not find any integrity violations." Synapse is still crashing for me on the Services tab. have you tried reformatting your computer? i really dont want to do that lol

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

Razer.Speedcr0ssHi there! Thanks for initiating this thread. Please send me a PM together with your previous case number so I can review it. Hey everyone! Have you also checked the Razer Synapse settings under Windows services? If you haven't yet, Thanks for the follow-up. Please right-click the start button at the bottom left and type "Services.msc". Ensure that all Razer services status is "Started" and the startup type" is set to "Automatic". Use CTRL + F, and type "Razer" to sort all Razer-related services. Also, check the system files by executing the System File Check (SFC) tool. It will scan all protected system files and repair missing or corrupted files. Please follow the steps below: Press Windows key and X at the same time. Choose Command Prompt (Admin) from the context menu. In the command prompt, type sfc /scannow and hit Enter. Exit command prompt. Thanks for looking into it! I tried both and it's still crashing. All processes were running.

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

asorgejrAlso experiencing these issues. 100% fan speed, "System" Tab crashes the program, LED charging indicator is never lit. I have tried all their stock responses like Repairing, Uninstall/Reinstall, deleting all profiles and using guest profile, etc. None of it fixes the problem. I have a Razer Blade 15 (RZ09-03286), Windows 10 Pro. This is a very annoying issue, to the point where I am considering exchanging the laptop for another brand. was there a recent update to Synapse? i wonder if my gpu drivers are doing it. I'm restoring them now

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

daJay187I am still in contact with Razer support.... we will see. You could refer to my support ticket: [Incident: 210212-000032] Best N Curious, before it "broke" were you playing w/ the Optimus setting? I had. Now it won't open.

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

Tried all of that. It didn't work. What's next? Something in System is breaking it. I reinstalled all of my devices. I reinstalled Synapse multiple times. Ah!

23
Razer.Speedcr0ss
3 years ago
L
Logikana
posted in Razer Support

Razer Synapse Crashing with "System" Tab

I'm having this issue too. I've reinstalled it multiple times to no avail. Any fixes yet?

23
Razer.Speedcr0ss
3 years ago
S
sozzle
posted in General Discussion

Looking for rbs2020 wallpaper

Wellll still can’t find it. Bump.

1
S
3 years ago
S
sozzle
posted in Razer Support

2070 Max Q - PC Power and performance question

Here ya go and yes. I've attached the screenshots. In this location I'm getting 160 FPS. When I go into a more populated city it'll drop down to 60.

3
Razer.Caziel
3 years ago
S
sozzle
posted in Systems

Razer Blade 15 mid 2019 performance questions

Howdy. Yes it's plugged into the powerbrick and outlet. I have it set to auto select the dedicated GPU and not the onboard intell GPU.

4
Joikansai
Vanguard
4 years ago
S
sozzle
posted in Systems

Razer Blade 15 mid 2019 performance questions

Going to bump this to the top.

4
Joikansai
Vanguard
4 years ago

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