Replies posted by Ivan_Develos | Razer Insider

Replies posted by Ivan_Develos

6 Replies

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LightPinkguideawesome797
posted in Razer Support

Razer Kraken 7.1 Chroma

LightPinkguideawesome797Hi, I have bought the above headset used, and when I connect to my PC, Windows 10 1903, HP Z400 I get no audio. The headset is detected by windows, and Synapses. If i restart my PC, then plug in the headset, sound will play for 5 secs and then stop and the program that was running also freezes. Also no mic operation. I have tried the headset on another computer and they do work fine, just not on my PC. I have unstalled/reinstalled device, uninstalled and reinstalled Synapses, I don't know what else to do. Anyone else had this problem or any advise. Thanks

3
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4 years ago
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S1LVER1MPACT
posted in Razer Support

Razer Blade Pro 2017 FHD

S1LVER1MPACTBought a refurb from Razer.com on 2 October 2019, nothing but issues ever since. I've had to re-install windows several times, never came with a valid copy of windows, flickering backlight, games run laggy, and I am not sure what else to do. I bought this for when I am away from my desktop but it really doesn't seem like a good enough product. Here are a few more issues that I need help with. 1. Cannot register because my product number is invalid (RZ09-0220), how do I fix this? 2. Backlight flickers about every 10 minutes, how do I fix this? 3. Games don't run like they should, lagging, stuttering, low fps. Already reinstalled drivers, reset windows, set the GPU in Nvidia. What else can I do?

5
I
4 years ago
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Angablade
posted in Razer Support

My Nari Mic is dead on wireless. No way to reset dongle.

Angablade I've reinstalled Synapse a few times. I've uninstalled software, cleared our registry, restarted computer, reinstalled. I've reinstalled windows, 3 times. (refresh | restored | format->reinstall from Disk) Tried on other computers. Does not work, at all. It will work when plugged into my xbox controller and my cell phone, but not when wireless. It happened after an update for synapse. Now i have no mic and it's basically a paperweight until it's fixed. (something in me is telling me that I can't reset the profiles). I took good care of it, hung it on a headset stand when not in use. Kept it charged to around 70% when not in use to help with battery ware. I even wiped it off with dry paper towel every few weeks ( along with the rest of the computer desk ). I sent an email to razer customer support a day or so ago and haven't heard back yet. Other than the mic not working, the headset is exactly what I wanted. Gonna be depressing if I spent $200 on something I can't use

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Razer.Speedcr0ss
4 years ago
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CharcoalONYXfast617
posted in Razer Support

Razer Kraken Tournament Edition(TE) Microphone

CharcoalONYXfast617Hello, today I bought the Razer Kraken TE and everything was going great. After a while of testing the microphone, I have seen that sometimes that my voice is like a robot one, but just for a few seconds and I don't really know why, maybe I have to change something from the Razer Synapse or idk.. Hope u guys can help me out, thanks.

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4 years ago
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Timber_Tiger
posted in Razer Support

Synapse 3 Fail to start

AJ1992I am in the exact same situation..... The weird thing is I have owned my razer keyboard, mousepad and headphones for well over a year and they have been working flawlessly with Synapse....I was currently using synapse 3 and a few days ago an update occurred and now I have the same issue... I keep getting the error" Failed to Start" message. I deleted it and reinstalled but once synapse 3 is installed, I try to open it and get the error. Running windows 10 as well.

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4 years ago
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Timber_Tiger
posted in Razer Support

Synapse 3 Fail to start

Timber_TigerI just purchased the Blackwidow and Mamba Elite. Plugged them into my computer, and installed Synapse 3, and got failed to start. I then took to the forums to figure out a solution. ive done everything from calling customer support (which was useless), completely removing it from program file and x86. I tried the firewall work around, tried .net frame work, and nothing. Everything I did find online seemed as if there is almost no support from Razer, but only the community. I'm beyond frustrated, and am about to just go ahead and return both keyboard and mouse. I'm on a brand new machine running windows 10pro. I'm at a loss of where to go at this point.

16
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4 years ago

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