Replies posted by Crocchiaossa | Razer Insider

Replies posted by Crocchiaossa

8 Replies

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Crocchiaossa
posted in Razer Support

NARI Battery is poor - probably due to synapse

UPDATE - SOLVED I somewhat managed to solve the issue by completely uninstalling the software and the drivers. With the usb repeater plugged in I went in safe mode, and uninstalled the drivers in device manager selecting "completely remove software from this computer", forcing it to delete the driver files from your hard drive - repeating this step for every synapse driver. When i re-installed, i wasn't able to reproduce the problem, so i can suppose the problem is solved

2
C
4 years ago
gereltod
gereltod
posted in Razer Support

Either Cortex or Synapse is bugged

I confirm problems with synapse. It does not update nari's battery status and crashes.

5
R
4 years ago
C
Crocchiaossa
posted in Razer Support

NARI Battery is poor - probably due to synapse

UPDATE I managed to somewhat reproduce the problem: I reinstalled synapse (3.4.1112111915), and i noticed immediately that when i connected the headphones, it updated the battery status only when i was switching between audio tabs like "sound", "mixer", "equalizer" etc. If i left the "sound" page opened and plugged the usb charger, it would not show as "charging", though, if i switched tab, it would update. So I left the headphones on, while playing some music so they would not turn off. After some time, they "discharged". When i tried to change tab, that's what happened. I had to press OK on 10 of these windows, synapse crashed, but not razer central. When i re executed synapse, everything was working again and, obviously, my headphones were still with a lot of energy

2
C
4 years ago
D
Darthstorm
posted in Battlestations

What Is your current GPU?

You're about to hear the most nonsense rig: i5-4460 (not K, on a z97 motherboard), 16gb ram, 2x Nvidia gtx titan

79
U
3 years ago
F
F12__
posted in Razer Support

Razer synapse can't find Nari

Np, you're welcome. I hope it's only a software problem

8
C
4 years ago
F
F12__
posted in Razer Support

Razer synapse can't find Nari

My bad, it's "Sound" not audio. In my language was audio, and i forgot that is sound in english. Anyway, i've asked you this since you said that you had no sound output neither from other audio devices, and so i tought they were all disabled. Control panel>Sound From here, you will see if some of those output (in playback) and input (in recording) are disabled If they are disabled, enable them by right clicking on the output and pressing "enable" I've added you on discord. but it's best for everyone if we solve it here, these posts can be useful to everyone

8
C
4 years ago
F
F12__
posted in Razer Support

Razer synapse can't find Nari

If my memory serves me well, synapse 2 is not for razer nari. F12__When i unplug and replug the usb my pc doesnt react i will see if installing synapse 2 makes a diffrence. i have tried to use earbuds and speakers but none of them seem to work aswell. What do you mean by "my pc doesn't react"? Does it show the hardware in windows' device manager? (if windows 10 just press start and type "device manager" - you will see all the peripherals listed; there should be the razer nari under audio devices) I said that one of the latest updates disabled all my audio peripherals. To enable them, just go in Control Panel>Audio Right click on the device(s) you want to use, and select "enable" Then click on the recording tab and do the same thing for the razer nari - chat, or whatever microphone you are using. Probably you will need to reconfigure the programs you use to chat, like discord, teamspeak etc.

8
C
4 years ago
F
F12__
posted in Razer Support

Razer synapse can't find Nari

What version of synapse have you got? When you connect the usb, does windows recognise (and install it)? Have you tried uninstalling the software and installing an old version of the software? After one of the latest updates, razer disabled all my sound peripherals (the realtek audio, the bluetooth connection with my Hi-Fi, the monitor speakers on the video card). Are your peripherals active?

8
C
4 years ago

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