Replies posted by Tiniweni | Razer Insider

Replies posted by Tiniweni

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I
IamShuriken
posted in Mice and Surfaces

Deathadder V2 Pro Connectivity Issue Via Dongle/BT/Cable

It seems i should have done some research before i purchased the RazerDeathAdderV2Pro on 26/08/23 and already in 3 months it seems the DAv2PRO dongle soiled its self and no longer works, though the mouse still works in Wired and BT modes.Contacted Razer on the 16/11/23, and though its perfectly clear where the fault lies it is still Un-Resolved and going through the motions of daily emails with the support team, uploading invoices, videos, pictures, vast amounts of information, following there scripted instructions when they already know the failure points since They sell Replacement Dongles.At this point all i want is my money back and they can keep the faulty products,I still have my original 2014 DeathAdder Chroma and all though it still works perfectly its rather worn after all these years.  If i can get new RZ01-0121 i’d be a happy man because i know it would last for another 10 years without Failure

42
Dulnex
14 days ago

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