Replies posted by cripttt | Razer Insider

Replies posted by cripttt

3 Replies

W
wellsy99
posted in Razer Support

Synapse 2.0 Will not open

I found the root cause of the issue for me... but not the solution. In the Synapse logs, one will see: [CODE]2020-05-26 08:25:24,530 [SynapseMain::19360] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - loadDLL from C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll 2020-05-26 08:25:24,535 [SynapseMain::19360] ERROR Razer.Emily.UI.CommonConfigNativeOps [(null)] - IsSignedByRazer failed. 2020-05-26 08:25:24,538 [SynapseMain::19360] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - lodDLL failed, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, error=183 2020-05-26 08:25:24,540 [SynapseMain::19360] DEBUG Razer.Emily.UI.CommonConfigLoader [(null)] - StartConfig::Failed to load the common configurator, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, vers=2.46.0.0 2020-05-26 08:25:24,548 [SynapseMain::19360] DEBUG Razer.Emily.UI.SynapseApp [(null)] - UpdateChecker:: Started, Expire @ 05-26 08:27:24, [/CODE] Looking at the DLL

10
C
3 years ago
B
blackyboy2017
posted in Razer Synapse

Razer Synapse 2 not opening

Cheers. All you really need is the DLL though. Someone might wanna upload it somewhere. Razer should really just upload that DLL in their repository. It goes to their cloud to obtain the file and gets the old 2015 one. If you are running into this issue, the following will be logged: [CODE]2020-05-26 09:36:27,877 [SynapseMain::20440] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - loadDLL from C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll 2020-05-26 09:36:27,881 [SynapseMain::20440] ERROR Razer.Emily.UI.CommonConfigNativeOps [(null)] - IsSignedByRazer failed. 2020-05-26 09:36:27,882 [SynapseMain::20440] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - lodDLL failed, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, error=183 2020-05-26 09:36:27,883 [SynapseMain::20440] DEBUG Razer.Emily.UI.CommonConfigLoader [(null)] - StartConfig::Failed to load the common configurator, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.

58
K
3 years ago
W
wellsy99
posted in Razer Support

Synapse 2.0 Will not open

ISSUE After the installation and automatic update of Synapse 2.21.24.10, the UI will not open. In the logs (C:\\ProgramData\\Razer\\Synapse\\Logs\\Synapse_***.log), one will see the following repeated every time one tries to launch the UI: [CODE]2020-05-26 09:36:27,877 [SynapseMain::20440] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - loadDLL from C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll 2020-05-26 09:36:27,881 [SynapseMain::20440] ERROR Razer.Emily.UI.CommonConfigNativeOps [(null)] - IsSignedByRazer failed. 2020-05-26 09:36:27,882 [SynapseMain::20440] DEBUG Razer.Emily.UI.CommonConfigNativeOps [(null)] - lodDLL failed, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, error=183 2020-05-26 09:36:27,883 [SynapseMain::20440] DEBUG Razer.Emily.UI.CommonConfigLoader [(null)] - StartConfig::Failed to load the common configurator, path=C:\\ProgramData\\Razer\\Synapse\\Devices\\RazerConfigNative.dll, vers=2.46.0.0 2020-05-26 09:36:27,886 [Syn

10
C
3 years ago

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