Replies posted by ChloeMotley | Razer Insider

Replies posted by ChloeMotley

7 Replies

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GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

spiffypenguinIf you don't want to do that the only thing Razer is going to do is tell you to replace them. People have been having this issue for months and they've just been sending replacements out to people in warranty and shrugging/saying sorry but shell out for a new one to people who aren't lol. Actually, Razer told me to contact whoever made my PC, because we isolated the problem down to it being my PC and not the headset, so it wasnt a Razer issue. I fixed it by rolling back my system to before this happened, and it fixed it. Turns out it was actually Oculus Rift software messing with my USBs. I recommend people check out their software changes!

33
D
3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

Hi guys! I managed to fix my Razer Kraken Kitty edition headset by doing a system restore, rolling it back to before my Oculus software had been updated; isolating it as the culprit for my problem. Hope this helps!

33
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3 years ago
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pm1828f11803263
posted in Razer Support

Razer Kraken 7.1 V2's Audio

Hi guys! I managed to fix my Razer Kraken Kitty edition headset by doing a system restore, rolling it back to before my Oculus software had been updated; isolating it as the culprit for my problem. Hope this helps!

5
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3 years ago
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GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

AaahriiiHi Chloe and everyone. I found the solution to my problem! Nothing to do with USB ports falling asleep as it is the only one that is disconnecting. I can’t believe Razer didn’t think of this- you would need to get a USB Power Hub to connect the device! Apparently the Kraken drains too much powder - so this hub will connect to your AC power supply as well as As much as I'm impressed that you found a solution, I dont really want to spend a further 30 bucks to try and fix a headset that should be able to work on it's own, I'd rather get my money back from Razer aha!

33
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3 years ago
P
pm1828f11803263
posted in Razer Support

Razer Kraken 7.1 V2's Audio

DjRxpi have just bought this item and cant get the mic to work at all, for some odd reason it seem to pick up my voice on when i talk into the left ear piece Might be a silly question, but have you pulled the mic out of it's socket? It's retractable

5
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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

I'm having this exact same problem, I'd better submit a ticket and hope for the best!

33
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3 years ago
P
pm1828f11803263
posted in Razer Support

Razer Kraken 7.1 V2's Audio

I am also having this problem, it would be great to have a solution as I've tried so many things to fix it now.

5
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3 years ago

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