Replies posted by Jerive | Razer Insider

Replies posted by Jerive

6 Replies

J
Jerive
posted in Razer Support

Razer peripherals disconnecting randomly since I upgraded to a GeForce RTX 3080

For me the problem vanishes when going back to the GTX 980. I found out that my LG monitor RGB-software causes the problem, because when I close either Synapse or the LG software, the USB-ports are working fine again.

5
L
3 years ago
Avaddov
AvaddovInsider
posted in Razer Support

Chroma Apps not syncing with supported hardware (Thermaltake, MSI Mystic Light, etc)

johnnyblu84Hey Jerive, I just tested by unplugging and reconnecting my devices and the lights come right back on. And the lights on my ThermalTake fans stay lite as well. I am sorry you are still having issues on your end. I wonder if there are different patches being made by Razer for individual users? I used the same patch as posted here. Maybe the problem only occurs to ASRock (Polychrome) connected devices.

12
Razer.Speedcr0ss
3 years ago
Avaddov
AvaddovInsider
posted in Razer Support

Chroma Apps not syncing with supported hardware (Thermaltake, MSI Mystic Light, etc)

The connected apps like Visualizer are working with the patch, however the lights of the connected devices turn off after plugging in or removing a USB-device and won't turn on until restarting Synapse. Do you guys have the same issue?

12
Razer.Speedcr0ss
3 years ago
7unLe
7unLeInsider Mini
posted in Razer Support

synapse connect stop working after update at 2020.10.03

Same issue here with ASRock Polychrome. Tried everything from restarting to reinstalling Synapse/Polychrome.

22
Razer.Speedcr0ss
3 years ago
johnnyblu84
johnnyblu84Insider
posted in Razer Support

Synapse 3 Update broke Chroma Connect

JeriveI am experiencing the same issue! Only that I don't use Thermaltake but ASRock Polychrome... the bug seems to be the same tho, everything works fine with my Chroma Studio sync but as soon as I launch Chroma Visualizer or other connected apps the connected devices won't sync anymore...

11
Razer.Speedcr0ss
3 years ago
johnnyblu84
johnnyblu84Insider
posted in Razer Support

Synapse 3 Update broke Chroma Connect

I am experiencing the same issue!

11
Razer.Speedcr0ss
3 years ago

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