Replies posted by VirtualMirage | Razer Insider

Replies posted by VirtualMirage

14 Replies

S
Sullide
posted in Razer Support

'Razer Basilisk Ultimate'

It's not something that I am very experienced at doing, but I did try to give it an attempt on mine and I had *some* success with it. But my fingers and my buttons are very slick, so it was hard to maintain a good, consistent friction to make it work. When it did work, I was able to tap off a number of clicks in a fraction of a second, so I think that the button is capable of registering a drag click. I found better luck more towards the base of the button (closer to the palm) than towards the tip of the button. So is it possible? I think so. But your mileage may vary based on your skills.

1
V
3 years ago
D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

BBQbeelzyTHANK YOU so much for pointing this out. I have been trying to figure out this problem for MONTHS until I came upon your post. For me, the device I had to disable was an "AMD High Definition Audio Device" (I have a Radeon 5700 XT connected to an LG 27GN950 monitor). Somehow this was conflicting with Synapse 3 and my Razer Kraken Ultimate headset and wouldn't allow my monitor to go to sleep until I disabled that AMD High Definition Audio Device. Thanks again. Thanks for the providing the lightbulb moment. I went ahead and went in Device Manager and started to disable other audio devices one by one to see if it would solve my problem and for me, it was the following: High Definition Audio Device (Microsoft supplied default drivers) This is tied to my Asus ROG PG27AQ monitor's built in speakers and is fed a signal via the DisplayPort cable that is plugged into my RTX 3090 FE. Disabling the device above immediately fixed the monitor sleep issue, but at the cost of not being ab

53
J
2 years ago
G
greatMardiGras108
posted in Razer Support

Blackwidow Elite mute button not turning red when pressed

The latest updated that I received yesterday appears to have resolved the Mute button issue. Install the latest update and see if that works for you too.

16
Razer.Speedcr0ss
3 years ago
C
chaturbate.com
posted in Razer Support

Seriously? - $170 mouse with no Multi-key function? DAFUQ!

You can assign multi function keys, but oddly the Win key isn't an option. To do this, you have to check the "Include Modifier(s)" option and select which modifiers you need to use with the key. But as mentioned before, the Win key is not present in that list of options. But I have tinkered around with it and I think I found a way you can make it work. Here is how you can use the Win key with multi function commands: In Synapse, open the mouse and choose Customize to configure your buttons. Choose the button you want to modify. Select the Macro option and click on the Configure Macros. Under Macro List, click the + button to create a new Macro. In the next window over, click Record and create your button combination. Click Stop when you are done with your combination. Rename the Macro to your choosing. Click the back button to go back to the mouse customize window. Now assign the macro to the button you want and choose your playback option, then click Save. I tested this

2
C
3 years ago
A
awesomepointRosewood653
posted in Razer Support

Black Widow Elite Key is stuck but not physically

I have had a similar issue. It usually occurs when I am using Ctrl or Shift plus another key, then the next key press will randomly decide to get stuck and doesn't unstick until a different key is pressed. I will note that it hasn't happened lately so I don't know if one of the newer updates resolved it or if its frequency of appearance has lessened. I also have noticed where sometimes it seems like a key press doesn't register when I am typing fast. But I am not sure if it is the keyboard or me yet, but my previous keyboard didn't have that issue, but they where not mechanical keys either. My keyboard I purchased late summer to early fall timeframe last year, so the keyboard isn't old.

3
V
3 years ago
D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

Out of curiosity, of the people experiencing this issue, what type of CPU and motherboard chipset is your PC? Mine is an AMD Ryzen 9 3900XT CPU and an AMD X570 motherboard chipset. I'm not sure if the problem is limited to certain CPU/Chipsets or not, but figured I would inquire since there is a recently known USB issue with some AMD chipsets and CPUs (which should be addressed in the next month or so).

53
J
2 years ago
D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

I don't have Nvidia HD Audio installed. I did try doing the PowerShell energy monitoring capture that was suggested and noticed a couple of Scheduled Tasks from both Asus and Microsoft that would try to run when the machine is idle, so I changed the triggers of those to not do that. Still no dice. I also noticed something from DTS (DTS Unbound) that was trying to kick off every time the monitor would go to sleep. I saw that it was a separate app with some unused trial period that was installed on the machine back in December. Not sure where it came from and figured I don't really need it since it appears to be a paid for service, so I uninstalled it. Still, it didn't resolve the issue. During all of this, I am seeing less and less activity occuring during the attempt to get the monitor to go to sleep. I am now down to where I see only see Windows Update related processes (WaaSMedicSvc, TrustedInstaller, and SPPsvc). The WaaSMedicSvc cannot be easily disabled to see if it resolv

53
J
2 years ago
D
DPTShingles
posted in Razer Support

Blackwidow Elite Keyboard Problem: Input Holds

Razer.SpeedCr0ssThanks for updating this thread. I'm glad that the continuous keypress was resolved by the Razer Synapse update. Please check if the key sticking issue happens while the keyboard is connected to a different USB port or while the Razer Synapse 3.0 is disabled by following the steps here. By the way, please check the reset option in Razer Synapse 3.0 from the screenshot below: I don't know if it killing the service to apply an update, which stopped the stuck key for that particular instance, would be called resolving the issue since I don't believe it completely or permanently resolved the main problem. I have tried different USB ports before with no difference. The keyboard and its secondary USB cable are both plugged directly into the USB ports on the rear motherboard panel. I am not using an aftermarket USB controller and my motherboard doesn't have any 3rd party USB controllers added to it. All USB controllers are coming from the CPU (AMD Ryzen 9 3900XT) and

6
V
3 years ago
D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

Alex_F1304I found out that this issue occurs due to the Razer Central.exe process and if you look in the Windows Event viewer (This PC=>Manage=>Event Viewer=>Information=>Razer Central Service), you can see that this process is trying to interfere with the power configuration of the computer (see attachment). Every time after the monitor tries to enter StandBy mode, this message appears in Event Viewer: "This service has successfully processed the PowerEvent event" Which PowerEvent? So, I have found the cause of the problem. What is this Razer Central for? To keep the computer awake? I haven't seen that PowerEvent event show up in well over a month on my machine yet my monitor still refuses to go to sleep when the Razer services are running. Maybe it is related to when the whole PC is trying to go to sleep? It's been over a month since I tried putting the whole machine to sleep and, instead, I have just the monitor go to standby...albeit unsuccessfully with the Razer ser

53
J
2 years ago
D
DPTShingles
posted in Razer Support

Blackwidow Elite Keyboard Problem: Input Holds

I would like to add that I have the following Razer devices currently installed and in use on my machine that are all showing up in Synapse: Razer Mouse Dock Chroma Razer Base Station Chroma Razer Firefly V2 Razer Basilisk Ultimate Razer Blackwidow Elite Razer Kraken Ultimate

6
V
3 years ago
D
DPTShingles
posted in Razer Support

Blackwidow Elite Keyboard Problem: Input Holds

Razer.SpeedCr0ssHey DPTShingles! Thanks for creating this thread. Does the issue happen while the device is connected to a different USB port? Ensure to connect it directly to our computer's port and not through a USB hub. Please replicate the issue by disabling or closing Razer Synapse 3.0. Should the issue persists, please reset the keyboard in your Razer Synapse 3.0 settings and see if it helps. Hi @VirtualMirage. Please let me know your keyboard's progress too. How do you go about resetting the keyboard within Synapse 3.0? Aside from my lighting profile, I don't have any customizations set on the keyboard and I don't have any macro keys configured. Also, this isn't something that is easily repeatable but I do know the keystrokes that I use. It just happened a few minutes ago when I tried to use Ctrl+c to copy an item. It then proceeded to overwrite what I was copying with a non-stop input of 'c' until another key was pressed. I also had an instance earlier this morning when wo

6
V
3 years ago
D
DPTShingles
posted in Razer Support

Blackwidow Elite Keyboard Problem: Input Holds

I have a similar problem. I believe it randomly occurs after using the Ctrl key since I often find it happening after doing a cut and paste shortcut (ctrl+c, ctrl+v) or when doing the find shortcut (ctrl+f). The following key pressed will sometimes "stick" and will continue to input that key until another key is pressed.

6
V
3 years ago
D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

I've got the same problem and just realized it was Synapse causing it when I decided to start stopping services of applications that I know control the color of the LEDs (I read somewhere that some apps that control RGB LEDs can have an effect on sleep modes). I am on the latest version and I have numerous Razer devices that are plugged in that use Synapse: Razer Mouse Dock Chroma Razer Base Station Chroma Razer Firefly V2 Razer Basilisk Ultimate Razer Blackwidow Elite Razer Kraken Ultimate My thought of using majority of their products was to reduce the number of ecosystems on my machine to minimize negative performance impacts, reduce conflicts, and improve stability. It's getting really annoying that I cannot depend on my machine to put the monitor to sleep or go to system sleep on its own. That and the weird random issue with the keyboard where if I use the Ctrl key (Ctrl+C, for instance) sometimes the next key that gets press will get "stuck", repeating that single key input

53
J
2 years ago
Jenjar
Vanguard
JenjarVanguard
posted in Off Topic Chat

[Introductions] Introduce Yourselves to Insider!

Hello, first time posting here. I was trying to post in the support forums for an issue but it keeps saying I don't have permission. Odd. Well, anyways...below is what I have from Razer: Razer Mouse Dock Chroma Razer Base Station Chroma Razer Firefly V2 Razer Basilisk Ultimate Razer Blackwidow Elite Razer Kraken Ultimate This is my main PC, which I recently built a few months ago to replace my previous system that was over 4 years old. I've got it doing a little bit of everything. I do photo editing, gaming, work, etc. Lately, I have been working on tweaking the system to optimize it and finding games to push my RTX 3090 FE to its limits on my 4K monitor (which is great for editing, BTW). Edit: So it looks like it finally allowed me to post in the support forums after creating my first post here.

630
GnomeiMoondust
23 days ago

Badges

View More
CookiesCookie settings