Replies posted by Chartreusebytesite582 | Razer Insider

Replies posted by Chartreusebytesite582

1 Reply

D
DeepRubytruckbyte800
posted in General Discussion

Unable to connect Razer Basilisk X Hyperspeed using bluetooth?

Hi i have the same problem. Already contacted support, without any response. Basically I cant even enter the pairing mode. I also realizedthat when you update the firmware you have to update two seperate parts: 1. the 2.4 Ghz mode (which can only be done while in this mode) 2. the bluetooth mode (which sadly can only be done while the mouse is connected to the computer via Bluetooth) This does seem like a very obvious issue to me (since I need to pair it via bluetooth to fix the problem which stops me from pairing via bluetooth). I can see that its been a while since you posted this. Have you found any solution? Thanks a bunch. Ps. razer please look at this thread. It seems to me that this is quite a common problem as ive also seen other people mention it. Also I should say that the mouse doesnt help me at all in 2.4 Ghz since I bought it specifically due to the lack of USB ports on my laptop. If I can/t find a solution I will probably need to return it within the next week.

32
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2 years ago

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